Change to the Online FAI Help Desk Address

The FAITAS Help Desk URL changed from https://gsafai.service-now.com/ to https://gsafai.servicenowservices.com/ if you bookmarked the FAITAS Help Desk site, please update your bookmark. Users should continue to use https://www.fai.gov/helpdesk to submit tickets. Please be advised that the new FAITAS Help Desk email address is gsafai@servicenowservices.com. Users will receive responses to any help desk responses from the updated email address instead of  gsafai@service-now.com