Migration from FAITAS to Cornerstone OnDemand

In support of the President's Management Agenda, the Office of Federal Procurement Policy (OFPP), GSA and the FAI Board of Directors are pleased to announce the decision to transition from the Federal Acquisition Institute Training Application System (FAITAS) to the Defense Acquisition University (DAU) instance of Cornerstone OnDemand (CSOD) in FY-21.

Now more than ever, it's critical to have a commercial solution with modern features and technology while also being scalable, and secure. CSOD offers the acquisition workforce a cloud-based, commercial-off-the-shelf (COTS) solution with a design based on best practices for an improved user experience. As with all changes, we want to ensure all users are informed and have access to FAQs which will be updated regularly.

Frequently Asked Questions (FAQs):

Acquisition Workforce Members

Administration, Courseware and Workflow

ACQUISITION WORKFORCE MEMBERS

Will CSOD be just like FAITAS?

CSOD will provide the vast majority of FAITAS’s current functionality, but it will look and feel different to the user.  FAITAS was built as a custom system for the government. The design was built on the infrastructure of the Army Training Requirements and Resource System (ATRRS) through a series of changes that the government could fund, design, and build. On the other hand, CSOD is a richly-featured, configurable commercial learning management system and is designed based on feedback from thousands of clients and millions of users.   We expect all users will rapidly recognize the benefits of its robust, modern design and the regular updates and enhancements provided based on feedback from the entire user base.

What is Cornerstone OnDemand (CSOD)?

Cornerstone OnDemand is a cloud-based learning, talent management and talent experience software.

What will happen to my personal information including my training records, certification history, and warrants?

FAI and DAU will work together to migrate personal information from FAITAS. DAU has already securely and successfully moved several organizations to their CSOD environment, including all of their training records. CSOD also includes a certification module where we intend to store certification and warrant information. FAI and DAU will work with agency representatives to configure CSOD to store and maintain this information; capitalizing on DAU’s pilot efforts to maintain DOD’s 4th Estate certification records.

Is CSOD 508 compliant? Is CSOD content 508 compliant?

CSOD is 508 compliant. The user pages of the Cornerstone system are generally compliant with Section 508 of the Rehabilitation Act of 1973, depending on the features used and the way the client has configured its portal. The Cornerstone system is compliant with Web Content Accessibility Guidelines (WCAG) 2.0 Level AA. This ensures that all user features are accessible to people with disabilities. Cornerstone maintains support for the latest version of JAWS screen reading software.

Individual content providers must verify 508 compliance for their course content prior to upload.

Will I be able to use my Personal Identity Verification (PIV) card to login?

FAI plans to have PIV authentication capability.

Will I be able to print copies of my course completion certificates and acquisition certifications?

Yes, CSOD supports printing course completion certificates and certifications. However, the format may differ from what currently exists in FAITAS.

What happens to my training already in progress?

We anticipate transitioning to CSOD in CY 2021. As the timeframe for cutting over approaches, we will provide further guidance. However, we recommend finishing your current courses prior to the cutover to avoid accessing two different systems.

Will there be training or guidance available to help me navigate CSOD?

Yes. Many of you may have already taken classes through DAU’s CSOD and may be familiar with their student guides and task aids and other resources. Similar materials will be developed and available prior to our transition to CSOD.

Will there be help desk support available?

Yes. Help desk support is available on federal business days from 6:00 AM to 8:00 PM EST. Calls after hours are directed to voicemail and are responded to during the next federal business day.

ADMINISTRATION, COURSEWARE AND WORKFLOW

Will all current FAI LMS content be moved to CSOD?

Most of the FAI LMS content will be moved to CSOD. FAI is working to prioritize course changes needed prior to uploading into CSOD. However, courses containing Flash-based content that does not meet security requirements will not be uploaded. In addition, some courses with out-of-date content will not be moved to CSOD.

Is hosted training available to everyone or can training availability be limited by organization?

Organizational restrictions can be set on availability. As an example, DAU currently hosts courses for the Navy. They are only available to students under the Navy’s organization. Courses that are not available to the organization will not appear in the students catalog, but administrators can still edit course information and run reports.

Are there increased license fees associated with hosting courses in CSOD?

CSOD's license fees are based on the number of active users. FAI purchased licenses for active acquisition workforce members based upon FAITAS account data. There is no additional license cost for loading course content. However, agencies are responsible for ensuring content for upload is SCORM and 508 compliant and agencies may entail learning administration costs associated with uploading courses.

Does CSOD support course evaluations and is there a cost for agencies to use them?

Yes, CSOD supports Kirkpatrick level 1, 2, and 3 evaluations. Evaluations are assigned at the session or online class level.  Default levels can be set, but others can be added as well. Evaluations are included in the CSOD licenses FAI purchased, so no additional costs are incurred for agencies.

Will CSOD be able to support agency or bureau specific certifications?

Yes. Like courses, CSOD can limit the availability of certifications to members of a specific organization.

Can workflow be configured in CSOD and can it include email notifications?

Yes, CSOD supports approval workflows including email notifications. Default workflows will be established by subject matter experts prior to system launch. Workflows can be updated through the workflow configuration interface.

What administration rights are given to teaching schools and what will be restricted to DAU or FAI administrators?

During configuration, DAU and FAI will work with stakeholders to determine the roles and capabilities appropriate for all agencies, including teaching schools.

Will FAI retire the FAITAS Change Advisory Board and institute an FAI CSOD group for transition and sustainment?

CSOD differs from FAITAS since it is a commercial vs. custom built system. Unlike FAITAS, CSOD is Software as a Service (SaaS) solution that we configure to meet our requirements as opposed to the build and change process for a system like FAITAS. We will still rely on subject matter experts from federal agencies to provide requirements and advise configure changes requests. FAI will update the CAB charter to reflect the shift from a change advisory board to configuration advisory group. FAI will provide guidance to agencies regarding the path forward both during and after the migration to CSOD.

If an agency wants to add functionality, can they pay for it directly and limit its availability to their organization?

CSOD capabilities can be configured by organization, but that is outside the scope of the current project and would be completed through future contract(s).