WEBVTT 00:00:00.333 --> 00:00:03.937 [music playing] 00:00:03.937 --> 00:00:05.538 >> Teresa Lewis: Good afternoon everyone. 00:00:05.538 --> 00:00:08.333 My name is Teresa Lewis. I am the director of the 00:00:08.333 --> 00:00:11.311 Office of Small and Disadvantaged Business Utilization here 00:00:11.311 --> 00:00:11.411 00:00:11.411 --> 00:00:14.647 at the Department of Health and Human Services. 00:00:14.647 --> 00:00:19.853 In a series in one of a series of our small-business 00:00:19.853 --> 00:00:21.223 training webinars. 00:00:21.223 --> 00:00:25.555 Today I'm so excited that we have with us the SBA PCR that 00:00:25.555 --> 00:00:30.096 services the majority of HHS, Ms. Barbara Weaver. 00:00:30.096 --> 00:00:34.333 Barbara is going to share with us on what market research 00:00:34.333 --> 00:00:38.471 requirements that she needs, or SBA needs, 00:00:38.471 --> 00:00:42.242 as she represents them, as well as any new laws and 00:00:42.242 --> 00:00:45.979 regulations that impact the Small Business Program. 00:00:45.979 --> 00:00:47.847 So I'm very excited. 00:00:47.847 --> 00:00:52.185 We have changed how you receive your certificates. 00:00:52.185 --> 00:00:56.723 At the end of this webinar, if you complete a brief 00:00:56.723 --> 00:00:59.893 survey you will automatically be given 00:00:59.893 --> 00:01:04.898 access to your certificate, so you can print those with 00:01:04.898 --> 00:01:06.633 your CLPs on it. 00:01:06.633 --> 00:01:08.701 We heard what you were saying, 00:01:08.701 --> 00:01:11.671 and we just want to thank everybody for the previous 00:01:11.671 --> 00:01:14.440 feedback they have provided, and let you know that we 00:01:14.440 --> 00:01:16.843 truly appreciate you joining us. 00:01:16.843 --> 00:01:19.646 And let me just now turn it over to Barbara. 00:01:19.646 --> 00:01:23.516 And you can ask questions throughout, 00:01:23.516 --> 00:01:26.119 but we will have a Q&A session at the end of the 00:01:26.119 --> 00:01:26.853 webinar. 00:01:26.853 --> 00:01:28.888 So Barbara, let me welcome you again. 00:01:28.888 --> 00:01:31.424 Welcome back to HHS, Barbara. 00:01:31.424 --> 00:01:32.525 >> Barbara Weaver: [laughs] Good to be here. 00:01:32.525 --> 00:01:33.393 >> Teresa Lewis: Absolutely. 00:01:33.393 --> 00:01:34.761 So I'll just turn it over to you. 00:01:34.761 --> 00:01:35.829 >> Barbara Weaver: Okay. 00:01:35.829 --> 00:01:36.663 Thank you very much. 00:01:36.663 --> 00:01:38.631 >> Teresa Lewis: All right. 00:01:38.631 --> 00:01:40.166 >> Barbara Weaver: The last time I was here, 00:01:40.166 --> 00:01:45.805 I was quite the rookie PCR, I didn't know HHS very well, 00:01:45.805 --> 00:01:50.009 and I was just on a pretty steep learning curve, 00:01:50.009 --> 00:01:52.345 so a lot had changed since then, 00:01:52.345 --> 00:01:56.382 and one of the things -- let me just say -- one of the 00:01:56.382 --> 00:02:01.554 things is that I have such respect for the work that 00:02:01.554 --> 00:02:06.559 you all do and I know that we don't always, you know, 00:02:06.559 --> 00:02:08.828 agree immediately on things. 00:02:08.828 --> 00:02:12.732 But overall I know that your mission is critical. 00:02:12.732 --> 00:02:15.902 I know how important you are to this country, 00:02:15.902 --> 00:02:17.270 and to the world. 00:02:17.270 --> 00:02:21.140 And I think it's fascinating work and it's just 00:02:21.140 --> 00:02:23.376 -- I'm glad to be a part of it. 00:02:23.376 --> 00:02:25.812 So let's just go ahead and launch into our training for 00:02:25.812 --> 00:02:26.813 the day. 00:02:26.813 --> 00:02:29.382 Some of this will be repetitive, 00:02:29.382 --> 00:02:31.985 things that we've talked about before. 00:02:31.985 --> 00:02:35.755 Some of it's new things, and as Teresa said, 00:02:35.755 --> 00:02:40.326 when you have questions go ahead and make note of them 00:02:40.326 --> 00:02:43.596 and we'll answer them at the end of the session. 00:02:43.596 --> 00:02:47.300 So I always like to start with our mission, 00:02:47.300 --> 00:02:48.968 SBA's mission. 00:02:48.968 --> 00:02:54.340 I do a lot of teaching back in my home state, 00:02:54.340 --> 00:02:58.244 and one of the things that I do is I use SBA's mission 00:02:58.244 --> 00:03:02.448 statement as the good example about how to write 00:03:02.448 --> 00:03:05.418 one when I'm teaching small businesses how to do that 00:03:05.418 --> 00:03:06.452 for themselves. 00:03:06.452 --> 00:03:11.391 And I love it because it encompasses such a big 00:03:11.391 --> 00:03:15.528 program and I've always appreciated that about SBA, 00:03:15.528 --> 00:03:19.065 and I'm in my 14th year with the agency. 00:03:19.065 --> 00:03:22.402 And I have loved every single one of those years. 00:03:22.402 --> 00:03:25.171 So let me just go over that with you. 00:03:25.171 --> 00:03:28.374 "Our mission, at SBA, is to maintain and strengthen the 00:03:28.374 --> 00:03:32.412 "economy by enabling the establishment and viability 00:03:32.412 --> 00:03:34.113 "of small businesses." 00:03:34.113 --> 00:03:37.317 And one of the things that I did recently is I did 00:03:37.317 --> 00:03:40.687 a little research on why small businesses matter. 00:03:40.687 --> 00:03:45.491 You know, SBA kind of feeds us great bullets on why 00:03:45.491 --> 00:03:48.695 small business are important to the nation. 00:03:48.695 --> 00:03:53.066 They're very agile, they're usually cost effective, 00:03:53.066 --> 00:03:57.036 they are very innovative, a lot of things like that. 00:03:57.036 --> 00:04:01.140 But one of the things that I came across was the fact 00:04:01.140 --> 00:04:04.177 that small businesses, in this current environment, 00:04:04.177 --> 00:04:05.545 are optimistic. 00:04:05.545 --> 00:04:09.649 And, you know, that wasn't on any of the SBA bullets 00:04:09.649 --> 00:04:14.153 that I've been receiving, so that optimism manifests 00:04:14.153 --> 00:04:19.888 itself in new hires, expenditures of capital funds, 00:04:19.888 --> 00:04:24.564 building new markets, a lot of different things. 00:04:24.564 --> 00:04:30.403 So I consider it kind of a privilege, if you will, 00:04:30.403 --> 00:04:33.873 to make sure that small businesses stay optimistic, 00:04:33.873 --> 00:04:37.377 not only at this agency, but at all the others that 00:04:37.377 --> 00:04:38.578 I work with. 00:04:38.578 --> 00:04:43.750 So as a -- this is just going to give you a little 00:04:43.750 --> 00:04:47.587 bit of a picture about what that effort might look like. 00:04:47.587 --> 00:04:51.666 I serve HHS as your procurement center representative, 00:04:51.666 --> 00:04:52.992 as Teresa told you. 00:04:52.992 --> 00:04:58.666 You have others that also operate in very distinct areas, 00:04:58.666 --> 00:05:05.872 but I work with several of the co-axes and 00:05:05.872 --> 00:05:10.000 kind of get a good cross picture of what's going on here. 00:05:10.000 --> 00:05:10.009 00:05:10.009 --> 00:05:14.080 So what I do, as your PCR, is review procurement 00:05:14.080 --> 00:05:19.652 actions over $150,000, and what I like to think I do is 00:05:19.652 --> 00:05:23.056 help you make decisions about whether something 00:05:23.056 --> 00:05:26.359 should be set aside for small business, 00:05:26.359 --> 00:05:28.227 and any of the sub-categories of small 00:05:28.227 --> 00:05:30.096 business that you see on this slide. 00:05:30.096 --> 00:05:33.966 I also, at the conclusion of your efforts, 00:05:33.966 --> 00:05:36.969 review subcontracting plans before you incorporate them 00:05:36.969 --> 00:05:40.773 into a contract to make sure that we're tracking on goals 00:05:40.773 --> 00:05:44.777 and that we really have a good contractual instrument 00:05:44.777 --> 00:05:47.046 for you to help manage that contract. 00:05:47.046 --> 00:05:50.249 I do some tasks as a commercial market 00:05:50.249 --> 00:05:53.386 representative, but that had been getting to be smaller 00:05:53.386 --> 00:05:54.420 and smaller. 00:05:54.420 --> 00:05:57.590 You have two commercial market reps that operate in 00:05:57.590 --> 00:06:02.528 this D.C. area, and I'm really not sure how many are 00:06:02.528 --> 00:06:03.763 across the nation. 00:06:03.763 --> 00:06:08.367 But what they do is monitor the work of large federal 00:06:08.367 --> 00:06:11.537 prime contractors to make sure that they are giving 00:06:11.537 --> 00:06:14.974 small businesses good opportunities as well. 00:06:14.974 --> 00:06:17.577 We also have a one slide specialist that operates in 00:06:17.577 --> 00:06:18.711 this area. 00:06:18.711 --> 00:06:21.881 He actually is out of the King of Prussia SBA office. 00:06:21.881 --> 00:06:24.383 He's a great representative. 00:06:24.383 --> 00:06:25.852 He really knows it. 00:06:25.852 --> 00:06:29.122 That's a very complicated area because of affiliation, 00:06:29.122 --> 00:06:31.224 joint ventures, mentor-protégé, 00:06:31.224 --> 00:06:32.825 all of those kinds of things, 00:06:32.825 --> 00:06:35.561 and I'm -- we're very fortunate to have a good 00:06:35.561 --> 00:06:36.629 sized specialist. 00:06:36.629 --> 00:06:39.098 We have a brand new COC specialist that has taken 00:06:39.098 --> 00:06:41.601 over some of those responsibilities, 00:06:41.601 --> 00:06:43.703 and we did some cross-training last year, 00:06:43.703 --> 00:06:48.174 and I got to do some -- perform, actually, 00:06:48.174 --> 00:06:51.444 some COCs, so I've gathered some slides to just kind of 00:06:51.444 --> 00:06:55.448 beef up that section of the presentation, 00:06:55.448 --> 00:06:59.585 so you'll have a little bit better handle on that. 00:06:59.585 --> 00:07:02.622 Okay, for today's training, here's what we're going to 00:07:02.622 --> 00:07:04.490 cover. 00:07:04.490 --> 00:07:06.859 We're going to just kind of generically look at 00:07:06.859 --> 00:07:08.861 socio-economic programs. 00:07:08.861 --> 00:07:12.165 Market research is going to -- it's always a big area, 00:07:12.165 --> 00:07:13.065 it still is. 00:07:13.065 --> 00:07:14.267 It's probably always going to be, 00:07:14.267 --> 00:07:16.435 although I will tell you that we're seeing some 00:07:16.435 --> 00:07:21.407 great, actually some great progress in that area. 00:07:21.407 --> 00:07:23.009 Sub-contracting requirements, 00:07:23.009 --> 00:07:26.913 to try to flush that out a little bit for you. 00:07:26.913 --> 00:07:28.881 Limitations on sub-contracting. 00:07:28.881 --> 00:07:31.450 We always talk about that because agencies are still 00:07:31.450 --> 00:07:32.718 getting their arms around it, 00:07:32.718 --> 00:07:35.221 and we just want to make sure that you have got that, 00:07:35.221 --> 00:07:44.030 the COC that we talked about earlier. 00:07:44.030 --> 00:07:42.161 And then just kind of a catch-all area that we're 00:07:42.161 --> 00:07:43.629 going to talk about. 00:07:43.629 --> 00:07:48.467 Okay, so starting with socio-economic programs -- 00:07:48.467 --> 00:07:51.938 just, and I'd like to start here. 00:07:51.938 --> 00:07:58.211 What FAR 19.201 says is that small businesses should have 00:07:58.211 --> 00:08:03.449 the maximum practicable opportunities in the primary 00:08:03.449 --> 00:08:07.920 government arena, and that they should also have it in 00:08:07.920 --> 00:08:09.755 the subcontracting arena. 00:08:09.755 --> 00:08:12.291 Maximum practicable opportunities. 00:08:12.291 --> 00:08:16.729 So it's our job, I think, as contracting professionals, 00:08:16.729 --> 00:08:20.766 to figure out what that means. 00:08:20.766 --> 00:08:24.503 How we can make sure that small businesses are well 00:08:24.503 --> 00:08:28.975 represented in your programs and that they are 00:08:28.975 --> 00:08:32.612 progressing, if you will. 00:08:32.612 --> 00:08:36.349 We could look at small business set asides. 00:08:36.349 --> 00:08:41.120 And as most of you know, we start with looking at the 00:08:41.120 --> 00:08:43.923 NAICS codes and size and standards that go along with 00:08:43.923 --> 00:08:47.326 that, and then making decisions about whether 00:08:47.326 --> 00:08:50.863 something should be a total set-aside, a partial, 00:08:50.863 --> 00:08:54.667 and you are familiar with both. 00:08:54.667 --> 00:08:56.435 Usually, we deal with totals, 00:08:56.435 --> 00:08:59.672 but we have had some partial small business set-asides 00:08:59.672 --> 00:09:00.706 here. 00:09:00.706 --> 00:09:05.478 And the unilateral or joint just means if you decide 00:09:05.478 --> 00:09:08.447 yourself within the agency that something is going to 00:09:08.447 --> 00:09:10.416 be set-aside for a small business, 00:09:10.416 --> 00:09:13.953 then that is unilateral. 00:09:13.953 --> 00:09:17.156 If you and I work together, then we're looking at a 00:09:17.156 --> 00:09:20.459 joint set-aside. 00:09:20.459 --> 00:09:23.129 Of course, under the rule of two, 00:09:23.129 --> 00:09:25.731 what we're looking for is two or more small businesses 00:09:25.731 --> 00:09:29.235 that are actually qualified to do the work. 00:09:29.235 --> 00:09:35.141 What FAR 19.502 says, that the contracting officer will 00:09:35.141 --> 00:09:38.978 set-aside an acquisition when it's determined to be 00:09:38.978 --> 00:09:41.080 in the interest of maintaining or mobilizing 00:09:41.080 --> 00:09:45.851 the nation's full productive capacity, 00:09:45.851 --> 00:09:48.754 and to assure that a fair proportion of government 00:09:48.754 --> 00:09:53.893 contracts in each industry go to small businesses. 00:09:53.893 --> 00:09:56.329 Now there's a couple of steps that we have to take 00:09:56.329 --> 00:09:59.699 before we get to a small business set-aside. 00:09:59.699 --> 00:10:05.504 And under FAR 19.203, one of the things that you have to 00:10:05.504 --> 00:10:07.974 do as a contacting professional is make 00:10:07.974 --> 00:10:11.744 decisions about whether perhaps something would fit 00:10:11.744 --> 00:10:17.416 better under a HUBZone, an 8(A) service disabled vet, 00:10:17.416 --> 00:10:19.719 or woman-owned business category. 00:10:19.719 --> 00:10:25.491 Now those are the four categories that have a 00:10:25.491 --> 00:10:28.394 greater importance, if you will, 00:10:28.394 --> 00:10:30.596 to the -- in the set-aside arena, 00:10:30.596 --> 00:10:33.933 before you actually consider just a generic 00:10:33.933 --> 00:10:35.534 small-business set-aside. 00:10:35.534 --> 00:10:40.239 And the interesting thing is one doesn't have more power 00:10:40.239 --> 00:10:41.407 than another. 00:10:41.407 --> 00:10:43.876 That's why I like to depict it on this line. 00:10:43.876 --> 00:10:46.779 They are equal, they are on parity with each other, 00:10:46.779 --> 00:10:49.215 and you, the contracting officer, 00:10:49.215 --> 00:10:51.717 have the responsibility to determine, 00:10:51.717 --> 00:10:54.353 or to select whether something should be, 00:10:54.353 --> 00:10:56.989 for instance, set-aside for women-owned small 00:10:56.989 --> 00:10:58.057 businesses. 00:10:58.057 --> 00:11:01.127 And that is going to depend on the results of the market 00:11:01.127 --> 00:11:04.563 research, and we're going to talk about that more later. 00:11:04.563 --> 00:11:06.766 Or we're going to talk about it right now. 00:11:06.766 --> 00:11:08.934 Okay, there's these three sections of the 00:11:08.934 --> 00:11:11.303 federal-acquisition regulations that talk about 00:11:11.303 --> 00:11:13.539 the requirements for market research. 00:11:13.539 --> 00:11:16.575 And I think everybody has bought into that, 00:11:16.575 --> 00:11:18.244 you understand the importance of it. 00:11:18.244 --> 00:11:21.247 It really is a base-line document for making 00:11:21.247 --> 00:11:23.649 decisions about things like this. 00:11:23.649 --> 00:11:28.454 So as far as I can see, everybody is doing it. 00:11:28.454 --> 00:11:31.023 You are complying with all of these shalls. 00:11:31.023 --> 00:11:33.059 You shall conduct market research. 00:11:33.059 --> 00:11:38.597 It shall be appropriate, and so on. 00:11:38.597 --> 00:11:40.966 Now the interesting thing about market research, 00:11:40.966 --> 00:11:44.937 and I have conducted a lot of sessions in my market 00:11:44.937 --> 00:11:48.641 research, and I've attended a lot because I wanted to 00:11:48.641 --> 00:11:53.712 get my -- I wanted to deepen my understanding about what 00:11:53.712 --> 00:11:56.549 this was, and how we needed to do it. 00:11:56.549 --> 00:11:58.818 And there's actually, if you think about it, 00:11:58.818 --> 00:12:00.686 there's two different sides to the market research 00:12:00.686 --> 00:12:03.689 puzzle. 00:12:03.689 --> 00:12:07.860 First of all, there is what I call the strategic piece, 00:12:07.860 --> 00:12:12.698 and that is kind of innate in everything you do. 00:12:12.698 --> 00:12:15.734 Those of you who are supporting research that 00:12:15.734 --> 00:12:18.437 involves the need for microscopes, 00:12:18.437 --> 00:12:22.741 you already know, who are the primary microscope 00:12:22.741 --> 00:12:27.413 producers in this country and around the world. 00:12:27.413 --> 00:12:31.550 So you kind of have a sense, you know strategically who 00:12:31.550 --> 00:12:34.019 you need to be going to for something. 00:12:34.019 --> 00:12:36.755 Now, and some of that is open and shut, 00:12:36.755 --> 00:12:40.759 and over the past year, I've come to understand how you 00:12:40.759 --> 00:12:45.131 operate here, and so I get it. 00:12:45.131 --> 00:12:49.068 I get who the best microscope manufacturers are. 00:12:49.068 --> 00:12:52.037 But then, when it comes to an instant procurement, 00:12:52.037 --> 00:12:54.607 it's not always that clear. 00:12:54.607 --> 00:12:59.612 Let's say you're looking for a general services, 00:12:59.612 --> 00:13:00.579 you're looking for I.T. 00:13:00.579 --> 00:13:04.316 services, then the market expands a bit, 00:13:04.316 --> 00:13:07.286 and you get to look at a larger universe of 00:13:07.286 --> 00:13:09.355 possibilities. 00:13:09.355 --> 00:13:13.359 So in that case, you're leaving the strategic arena, 00:13:13.359 --> 00:13:15.961 and you're going to be focusing on a specific 00:13:15.961 --> 00:13:19.665 procurement action, and drilling down into some 00:13:19.665 --> 00:13:21.700 market research that's going to make sense, 00:13:21.700 --> 00:13:27.173 so that the process, or the whole action for market 00:13:27.173 --> 00:13:30.910 research, becomes this tool for contracting officers, 00:13:30.910 --> 00:13:34.980 small-business specialists, and the PCR to determine who 00:13:34.980 --> 00:13:39.518 actually needs to be playing in this particular arena. 00:13:39.518 --> 00:13:44.423 There also -- and we can't forget the history on the 00:13:44.423 --> 00:13:45.824 market research requirement. 00:13:45.824 --> 00:13:50.763 It goes back to when we were becoming a government that 00:13:50.763 --> 00:13:53.899 embraced commercial items, and so that's really where 00:13:53.899 --> 00:13:56.769 market research started, and we came to realize over time 00:13:56.769 --> 00:14:00.906 that the small business part of it was something we could 00:14:00.906 --> 00:14:04.243 add onto that, and it would actually make the whole 00:14:04.243 --> 00:14:05.911 process make better sense. 00:14:05.911 --> 00:14:08.180 And we also use it for making decisions about 00:14:08.180 --> 00:14:13.285 bundling and consolidation. 00:14:13.285 --> 00:14:19.158 It is important to making sure that small businesses 00:14:19.158 --> 00:14:22.795 can participate in the federal market, 00:14:22.795 --> 00:14:24.730 and the time to do market research, 00:14:24.730 --> 00:14:28.000 for strategic research you're doing on an ongoing, 00:14:28.000 --> 00:14:32.238 progressive basis, but the specific market research is 00:14:32.238 --> 00:14:35.774 done before or as you're developing new contract 00:14:35.774 --> 00:14:38.811 requirements, so it's very timely. 00:14:38.811 --> 00:14:42.481 It's impossible to put this kind of information up on a 00:14:42.481 --> 00:14:47.486 shelf, and keep using it over and over. 00:14:47.486 --> 00:14:50.990 And we kind of use a 12-month limitation on 00:14:50.990 --> 00:14:55.594 information, and even then, with the way the markets are 00:14:55.594 --> 00:14:59.965 going, I like to see some freshening up of kind of old 00:14:59.965 --> 00:15:09.975 market research that you might be reusing. 00:15:09.975 --> 00:15:15.247 Market research supports the acquisition planning. 00:15:15.247 --> 00:15:19.451 One of the things that I do think you do a good job on 00:15:19.451 --> 00:15:22.254 here is the acquisition planning. 00:15:22.254 --> 00:15:25.090 Many of you go into great detail, 00:15:25.090 --> 00:15:26.692 and that information helps me, 00:15:26.692 --> 00:15:30.195 especially if I'm on the fence about something. 00:15:30.195 --> 00:15:34.066 And not just looking at market research and 00:15:34.066 --> 00:15:35.701 justifications, but I'm going back actually to the 00:15:35.701 --> 00:15:39.538 acquisition plan and trying to figure out, you know, 00:15:39.538 --> 00:15:41.240 what the whole picture looks like. 00:15:41.240 --> 00:15:43.509 And these are some of the things that you address in 00:15:43.509 --> 00:15:44.209 there. 00:15:44.209 --> 00:15:46.178 And you have a great format here for that, 00:15:46.178 --> 00:15:49.948 so that's a valuable instrument for me. 00:15:49.948 --> 00:15:52.351 Now one of the things that I sometimes wish, 00:15:52.351 --> 00:15:57.956 in a perfect world, I sometimes wish that market 00:15:57.956 --> 00:16:00.859 research could just be, you know, 00:16:00.859 --> 00:16:04.396 would just exist in this wonderful little one 00:16:04.396 --> 00:16:07.733 comprehensive document, and it would say everything. 00:16:07.733 --> 00:16:10.002 And some of you will actually have taken it to 00:16:10.002 --> 00:16:11.470 the point where that's happening. 00:16:11.470 --> 00:16:15.107 You -- in fact most of you, not everybody, 00:16:15.107 --> 00:16:18.644 but I know we're going to keep on working on that, 00:16:18.644 --> 00:16:22.147 and actually, the reason that I like to see one 00:16:22.147 --> 00:16:25.651 comprehensive document is I can conduct reviews faster, 00:16:25.651 --> 00:16:28.954 and I'm doing about 1,000 reviews a year, 00:16:28.954 --> 00:16:33.726 so speed and accuracy are very important. 00:16:33.726 --> 00:16:37.329 So the more, the clearer you can make that information 00:16:37.329 --> 00:16:39.665 for me, the faster I can move, 00:16:39.665 --> 00:16:41.633 the faster you can get things on the street, 00:16:41.633 --> 00:16:45.037 and the better overall programs that we have. 00:16:45.037 --> 00:16:47.906 So that's my little pitch for one comprehensive 00:16:47.906 --> 00:16:49.108 document. 00:16:49.108 --> 00:16:57.349 As you can see, it's got a full array of topics and 00:16:57.349 --> 00:17:00.419 most of you are addressing those. 00:17:00.419 --> 00:17:08.394 My boss at SBA likes to use FPDS-NG for market research. 00:17:08.394 --> 00:17:12.664 He finds it to be a valuable tool for just researching, 00:17:12.664 --> 00:17:15.734 seeing what the government's buying, what their buying, 00:17:15.734 --> 00:17:18.404 who, how much and all of that stuff. 00:17:18.404 --> 00:17:21.507 I have many small businesses that have really gotten into 00:17:21.507 --> 00:17:25.344 this, and they're using it as a strategic tool for 00:17:25.344 --> 00:17:26.779 their planning process. 00:17:26.779 --> 00:17:30.215 So I invite you, if you aren't already looking at 00:17:30.215 --> 00:17:34.453 that, to add that to information that you might 00:17:34.453 --> 00:17:38.891 be using to help you make decisions about things. 00:17:38.891 --> 00:17:43.529 FPDS had a good set of information on contract 00:17:43.529 --> 00:17:50.602 history, allows you to look back and see how your agency 00:17:50.602 --> 00:17:54.139 and how other agencies have been doing with certain 00:17:54.139 --> 00:17:56.775 procurement buys. 00:17:56.775 --> 00:18:00.913 So that brings us to subcontracting. 00:18:00.913 --> 00:18:04.516 And this is a pretty involved topic. 00:18:04.516 --> 00:18:07.486 I get involved from a couple of standpoints. 00:18:07.486 --> 00:18:14.760 First of all, I check the information in SBRS to make 00:18:14.760 --> 00:18:16.762 sure that you are considering a subcontracting 00:18:16.762 --> 00:18:19.731 plan, if it's over the threshold. 00:18:19.731 --> 00:18:23.435 And secondly, I actually review the plans. 00:18:23.435 --> 00:18:28.307 And I'd like to congratulate you because the plans have 00:18:28.307 --> 00:18:29.975 come a long way. 00:18:29.975 --> 00:18:31.376 You know, you have agency goals, 00:18:31.376 --> 00:18:34.480 very specific agency goals for subcontracting, 00:18:34.480 --> 00:18:38.717 and that's what I consider to be the baseline, 00:18:38.717 --> 00:18:42.087 where we need to be starting on the subcontracting plans. 00:18:42.087 --> 00:18:44.756 And then if you have something that is so 00:18:44.756 --> 00:18:50.729 complex, so difficult that small business can't be 00:18:50.729 --> 00:18:53.732 integrated, then you need to tell the story, 00:18:53.732 --> 00:18:58.170 and the subcontracting plan itself are in ancillary 00:18:58.170 --> 00:19:04.576 documents that kind of justify why you cannot reach 00:19:04.576 --> 00:19:08.480 the minimum agency goals for subcontracting plans. 00:19:08.480 --> 00:19:13.752 And let me just say that there's a rumor afoot that I 00:19:13.752 --> 00:19:18.123 never review -- that I never approve anything below the 00:19:18.123 --> 00:19:20.192 agency minimum goals. 00:19:20.192 --> 00:19:22.761 And in fact, I have done that. 00:19:22.761 --> 00:19:27.099 But in cases where the contracting offices have 00:19:27.099 --> 00:19:31.603 been able to tell me that, and explain so I can 00:19:31.603 --> 00:19:35.107 understand why small business can't be integrated 00:19:35.107 --> 00:19:37.042 into a particular area. 00:19:37.042 --> 00:19:41.747 Now I know also that universities are difficult. 00:19:41.747 --> 00:19:45.183 I deal with them also as a commercial market 00:19:45.183 --> 00:19:49.454 representative, and I will tell you that the education 00:19:49.454 --> 00:19:55.227 portion of my interaction with that segment of other 00:19:55.227 --> 00:19:58.864 than small business is intense because most 00:19:58.864 --> 00:20:02.634 universities aren't up to -- they're not going to pull a 00:20:02.634 --> 00:20:04.803 step [phonetic sp] about subcontracting plans. 00:20:04.803 --> 00:20:07.973 And they feel like it doesn't -- maybe it doesn't 00:20:07.973 --> 00:20:11.176 really even apply to them, but in fact it does, 00:20:11.176 --> 00:20:15.213 and I'm working on a couple of universities specifically 00:20:15.213 --> 00:20:19.084 to help integrate small businesses in with them, 00:20:19.084 --> 00:20:20.419 just so they get it. 00:20:20.419 --> 00:20:22.120 You know, just so they understand, 00:20:22.120 --> 00:20:24.156 when they do a subcontracting plan, 00:20:24.156 --> 00:20:26.358 there's a real intent and they, 00:20:26.358 --> 00:20:28.660 just as a segment of the economy that is 00:20:28.660 --> 00:20:31.430 participating in federal contracting, 00:20:31.430 --> 00:20:36.268 have a responsibility to provide small businesses 00:20:36.268 --> 00:20:39.071 with maximum practicable opportunity, 00:20:39.071 --> 00:20:43.675 just like you do at the agency level. 00:20:43.675 --> 00:20:46.845 So subcontracting, simply stated, 00:20:46.845 --> 00:20:50.048 is the process of putting in place the sub-instrument, 00:20:50.048 --> 00:20:52.985 if you will, under a federal prime contract. 00:20:52.985 --> 00:20:58.390 It includes any kind of service or supply, 00:20:58.390 --> 00:21:01.460 and it can be because the contractor doesn't want to 00:21:01.460 --> 00:21:03.829 supply it or can't supply it. 00:21:03.829 --> 00:21:06.064 We don't really care about that. 00:21:06.064 --> 00:21:09.968 It does include purchase orders and any changes or 00:21:09.968 --> 00:21:12.871 modifications to purchase orders. 00:21:12.871 --> 00:21:17.542 And the prime is responsible for its subs, 00:21:17.542 --> 00:21:21.146 including making sure that they take care of flow-down 00:21:21.146 --> 00:21:23.682 reporting, and the contracting officer is 00:21:23.682 --> 00:21:26.118 responsible for making sure that the prime is doing what 00:21:26.118 --> 00:21:27.986 they're supposed to do. 00:21:27.986 --> 00:21:30.122 Now there's some exceptions that we're going to talk 00:21:30.122 --> 00:21:32.591 about near the end of this presentation that you need 00:21:32.591 --> 00:21:33.825 to be aware of. 00:21:33.825 --> 00:21:38.196 But that's generally the way subcontracting process 00:21:38.196 --> 00:21:39.564 works. 00:21:39.564 --> 00:21:45.203 Now the Jobs Act of 2010 really roiled the waters a 00:21:45.203 --> 00:21:50.208 bit, if you will, especially in the subcontracting plan 00:21:50.208 --> 00:21:53.045 arena, small business subcontracting. 00:21:53.045 --> 00:21:56.181 [coughs] excuse me. 00:21:56.181 --> 00:22:00.986 This plan came into being in September of 2010, 00:22:00.986 --> 00:22:05.190 and essentially what it did is it requires a higher 00:22:05.190 --> 00:22:10.295 level of accountability by large federal prime 00:22:10.295 --> 00:22:12.497 contractors in the small-business contracting 00:22:12.497 --> 00:22:13.999 arena. 00:22:13.999 --> 00:22:17.569 Now, we're going the talk later about some changes 00:22:17.569 --> 00:22:18.570 that are happening. 00:22:18.570 --> 00:22:21.673 There are some big threshold changes that are afoot. 00:22:21.673 --> 00:22:26.878 And one of those is in the subcontracting plan arena. 00:22:26.878 --> 00:22:29.681 Effective 10/1, that threshold, 00:22:29.681 --> 00:22:33.118 the minimum threshold, is going to $700,000. 00:22:33.118 --> 00:22:37.155 Now until then we're going to continue to work plans at 00:22:37.155 --> 00:22:44.196 the $650,000 level, but just know that this is happening. 00:22:44.196 --> 00:22:48.400 I'm sorry, could you get me some water? 00:22:48.400 --> 00:22:54.539 Thank you. 00:22:54.539 --> 00:22:58.810 Okay, other Jobs Act changes -- we saw a lot of action 00:22:58.810 --> 00:23:06.318 around Section 1321, and that overall required the 00:23:06.318 --> 00:23:17.028 government to establish -- [coughs] I apologize -- to 00:23:17.028 --> 00:23:19.798 establish policy on small-business 00:23:19.798 --> 00:23:22.000 subcontracting compliance. 00:23:22.000 --> 00:23:24.369 So that just meant that we were going to start looking 00:23:24.369 --> 00:23:30.742 at how prime contractors were doing. 00:23:30.742 --> 00:23:35.514 And the assignment, the responsibility fell between 00:23:35.514 --> 00:23:38.450 the contracting and program offices and the Small 00:23:38.450 --> 00:23:42.521 Business Administration. 00:23:42.521 --> 00:23:46.224 And what we do as an agency, what SBA does as an agency 00:23:46.224 --> 00:23:49.494 is provide periodic oversight and review activities, 00:23:49.494 --> 00:23:51.997 and we trust that you are also doing the same, 00:23:51.997 --> 00:23:54.933 just as you would manage any other aspect of the 00:23:54.933 --> 00:23:57.402 contract. 00:23:57.402 --> 00:24:07.445 Other Jobs Act changes -- I think that tightening the 00:24:07.445 --> 00:24:10.682 screws might be a bad analogy, 00:24:10.682 --> 00:24:14.419 but that essentially is what is going on with the changes 00:24:14.419 --> 00:24:17.823 in subcontracting with this Jobs Act. 00:24:17.823 --> 00:24:21.760 And what the government is trying to do with the 00:24:21.760 --> 00:24:24.629 changes in this act is make large prime contractors 00:24:24.629 --> 00:24:27.465 accountable for the plans and the goals that they put 00:24:27.465 --> 00:24:29.634 in place. 00:24:29.634 --> 00:24:33.205 So now if they aren't meeting those goals, 00:24:33.205 --> 00:24:37.209 then -- and are not making a good faith effort to meet 00:24:37.209 --> 00:24:40.779 them, then there has to be some accountability. 00:24:40.779 --> 00:24:45.283 So we -- thank you so much. 00:24:55.627 --> 00:24:59.965 So, contracting officers are checking with primes to see 00:24:59.965 --> 00:25:01.066 how that's going. 00:25:01.066 --> 00:25:05.403 So there's a higher level of oversight, if you will. 00:25:05.403 --> 00:25:10.976 And one of the things that this Section 1321 did is 00:25:10.976 --> 00:25:14.412 make sure that failure to provide a good faith effort 00:25:14.412 --> 00:25:18.617 could result in assessment of liquidated damages. 00:25:18.617 --> 00:25:22.587 So, to my knowledge that hasn't been done yet. 00:25:22.587 --> 00:25:26.758 In most cases, you're finding that current 00:25:26.758 --> 00:25:29.594 contractors are in fact making the effort, 00:25:29.594 --> 00:25:41.706 and you haven't seen fit to assess liquidated damages. 00:25:41.706 --> 00:25:45.810 There's also responsibility paying small businesses 00:25:45.810 --> 00:25:49.281 within 90 days, and that's something that contracting 00:25:49.281 --> 00:25:52.350 officers should be monitoring. 00:25:52.350 --> 00:25:56.488 And it gets to be -- this is a serious matter, 00:25:56.488 --> 00:26:00.558 and it gets to be part of the evaluation at the 00:26:00.558 --> 00:26:06.097 conclusion -- I'm sorry -- at the conclusion of the 00:26:06.097 --> 00:26:08.333 contract, it gets to be one of the things that you 00:26:08.333 --> 00:26:12.203 evaluate them on. 00:26:12.203 --> 00:26:14.739 So a small-business subcontracting plan is a 00:26:14.739 --> 00:26:17.776 formal plan negotiated by the contracting officer. 00:26:17.776 --> 00:26:19.444 You all have that down pat. 00:26:19.444 --> 00:26:22.047 You have all of the fields in place. 00:26:22.047 --> 00:26:25.350 You provide good templates to. 00:26:25.350 --> 00:26:30.121 Your offerors, and in almost every case, 00:26:30.121 --> 00:26:35.961 you've done a lot of the ground work for them. 00:26:35.961 --> 00:26:38.863 The small-business subcontracting plan should 00:26:38.863 --> 00:26:43.535 be negotiated after evaluation and just prior to 00:26:43.535 --> 00:26:44.769 award. 00:26:44.769 --> 00:26:48.773 So in fact it should be made, 00:26:48.773 --> 00:26:50.308 either incorporated by reference, 00:26:50.308 --> 00:26:52.577 or actually made a part of the contract at contract 00:26:52.577 --> 00:26:55.380 award. 00:26:55.380 --> 00:26:58.650 The subcontracting plan is based on total dollars 00:26:58.650 --> 00:27:01.953 available for subcontracting. 00:27:01.953 --> 00:27:05.390 And I know that agencies sometimes get very involved 00:27:05.390 --> 00:27:09.427 in helping prime contractors decide how much is going to 00:27:09.427 --> 00:27:10.528 be available. 00:27:10.528 --> 00:27:14.132 And I don't know exactly if that's something that you 00:27:14.132 --> 00:27:20.405 participate in, but one of the things that I don't get 00:27:20.405 --> 00:27:23.742 involved in is evaluating the total dollars available 00:27:23.742 --> 00:27:25.377 for subcontracting. 00:27:25.377 --> 00:27:27.579 I think the small business specialists do, 00:27:27.579 --> 00:27:33.685 and contracting officers do, but as far as I know at this 00:27:33.685 --> 00:27:40.959 point in time, that's part of your decision making. 00:27:40.959 --> 00:27:43.128 And as we already talked, as an agency, 00:27:43.128 --> 00:27:45.597 you have distinct goals for all small business 00:27:45.597 --> 00:27:48.767 categories in the subcontracting arena, 00:27:48.767 --> 00:27:53.938 and you express those in the template, 00:27:53.938 --> 00:27:56.708 you express those to prime contractors, 00:27:56.708 --> 00:28:00.045 and I know that there's lots of opportunity for 00:28:00.045 --> 00:28:03.415 negotiation between the template and a living, 00:28:03.415 --> 00:28:05.817 actual plan looks like. 00:28:05.817 --> 00:28:10.755 Now compliance reviews are handled by the government on 00:28:10.755 --> 00:28:16.628 a prime contract. 00:28:16.628 --> 00:28:20.799 You have responsibility for looking at any corrective 00:28:20.799 --> 00:28:25.270 action plans to make sure that a prime is compliant 00:28:25.270 --> 00:28:28.440 with the subcontracting plan. 00:28:28.440 --> 00:28:30.542 And you should also be asking the question -- is 00:28:30.542 --> 00:28:36.314 the prime contractor also doing lower-level reviews on 00:28:36.314 --> 00:28:39.984 subcontracting reports that their subcontractors are 00:28:39.984 --> 00:28:47.659 doing? 00:28:47.659 --> 00:28:50.395 So at the end of the contract, 00:28:50.395 --> 00:28:53.865 the final evaluation by the government would look at 00:28:53.865 --> 00:28:57.869 what has actually been achieved relative to 00:28:57.869 --> 00:29:01.873 contract goals, and decisions would be made if 00:29:01.873 --> 00:29:04.375 there is a lack of good-faith effort, 00:29:04.375 --> 00:29:08.113 and there should be liquidated damages assessed. 00:29:08.113 --> 00:29:11.449 And then there's a documentation for the 00:29:11.449 --> 00:29:15.353 process, and I really think that it's very effective to 00:29:15.353 --> 00:29:19.057 note this in past performance information 00:29:19.057 --> 00:29:23.328 retrieval system if a prime contractor wasn't able to 00:29:23.328 --> 00:29:25.330 meet those. 00:29:25.330 --> 00:29:30.001 And, you know, as I said, the Jobs Act has kind of 00:29:30.001 --> 00:29:33.338 changed the whole environment for how things 00:29:33.338 --> 00:29:37.675 are happening, and kind of made it -- taken it out of 00:29:37.675 --> 00:29:41.412 the nice to have to, we really have to be serious 00:29:41.412 --> 00:29:44.649 about this. 00:29:44.649 --> 00:29:46.651 Now I wanted to just spend a little bit of time on 00:29:46.651 --> 00:29:50.321 small-business participation plans because sometimes 00:29:50.321 --> 00:29:54.492 people get the two mixed up, and this is a little bit of 00:29:54.492 --> 00:29:55.660 a different animal. 00:29:55.660 --> 00:29:58.596 It is an evaluation provision that shows up in 00:29:58.596 --> 00:30:02.100 unrestricted, negotiated solicitation for best value. 00:30:02.100 --> 00:30:03.668 It has to be all of those. 00:30:03.668 --> 00:30:05.436 And it requires all offerors, 00:30:05.436 --> 00:30:09.174 large and small businesses to address how they're going 00:30:09.174 --> 00:30:12.710 to get work into the hands of small business. 00:30:12.710 --> 00:30:15.547 So remember this, unrestricted, 00:30:15.547 --> 00:30:20.985 negotiated solicitation for best value. 00:30:20.985 --> 00:30:23.454 Now, as I said, it applies to both large and small 00:30:23.454 --> 00:30:24.455 business. 00:30:24.455 --> 00:30:26.925 The small business participation plan comes in 00:30:26.925 --> 00:30:31.462 with the offer. 00:30:31.462 --> 00:30:34.199 It doesn't apply, it's not a requirement under 00:30:34.199 --> 00:30:38.436 invitations for bids or negotiated procurements that 00:30:38.436 --> 00:30:41.873 are evaluated using LPTA, none of those, 00:30:41.873 --> 00:30:47.545 just what we talked about earlier. 00:30:47.545 --> 00:30:50.381 Essentially, what this small business participation plan 00:30:50.381 --> 00:30:54.185 does is, based on the total amount of the offer -- not 00:30:54.185 --> 00:30:56.621 the amount that's expected to be subcontracted, 00:30:56.621 --> 00:30:59.591 but the total overall value of the contract -- it's 00:30:59.591 --> 00:31:03.761 evaluated and scored on the, what the highest dollar 00:31:03.761 --> 00:31:08.733 amount will be that goes to small businesses. 00:31:08.733 --> 00:31:11.369 Small business offers can get credit for 00:31:11.369 --> 00:31:13.838 self-performance, so they need to count their own 00:31:13.838 --> 00:31:17.909 award portion in that. 00:31:17.909 --> 00:31:27.118 And if, after evaluation, the award goes to a large 00:31:27.118 --> 00:31:31.289 business, there -- what you have to do is make sure that 00:31:31.289 --> 00:31:35.293 there is synchronization between the subcontracting 00:31:35.293 --> 00:31:38.997 plan and the small-business participation plan, 00:31:38.997 --> 00:31:41.699 and I know that is one thing that drives small business 00:31:41.699 --> 00:31:46.037 specialists crazy is getting documents that really don't 00:31:46.037 --> 00:31:48.106 sync up. 00:31:48.106 --> 00:31:51.743 That should be part of your review process. 00:31:51.743 --> 00:31:54.345 A subcontracting plan becomes, as I said earlier, 00:31:54.345 --> 00:31:57.215 a material part of the awarded contract, 00:31:57.215 --> 00:32:00.084 but in the case of a small-business participation 00:32:00.084 --> 00:32:01.586 plan that isn't the case. 00:32:01.586 --> 00:32:03.655 It just goes into the file. 00:32:03.655 --> 00:32:09.460 If a successful offer as a small business, as we said, 00:32:09.460 --> 00:32:12.263 it's just part of the offer, part of the contract file, 00:32:12.263 --> 00:32:14.932 and as you know, no subcontracting plan is 00:32:14.932 --> 00:32:16.567 required for small business. 00:32:16.567 --> 00:32:18.169 They only have to really worry about the 00:32:18.169 --> 00:32:22.807 participation plan. 00:32:22.807 --> 00:32:25.943 So one more reminder, if the solicitation was set aside 00:32:25.943 --> 00:32:28.946 for small businesses in any tier, 00:32:28.946 --> 00:32:31.683 there is no requirement to include the small-business 00:32:31.683 --> 00:32:34.786 participation plan, and the evaluation factor is not 00:32:34.786 --> 00:32:35.653 required. 00:32:35.653 --> 00:32:40.325 It's only on unrestricted full and open solicitations. 00:32:40.325 --> 00:32:42.193 Now just a little bit on limitations on 00:32:42.193 --> 00:32:43.728 subcontracting. 00:32:43.728 --> 00:32:47.665 I just came out of a surveillance review, 00:32:47.665 --> 00:32:50.501 and I can tell you, a couple years ago, 00:32:50.501 --> 00:32:52.303 nobody had their arms around the limitations on 00:32:52.303 --> 00:32:58.676 subcontracting, and it really wasn't -- no one was 00:32:58.676 --> 00:33:00.845 monitoring it, if you will. 00:33:00.845 --> 00:33:05.083 But now, I have found tremendous improvement, 00:33:05.083 --> 00:33:10.488 so I hope that's happening here, too. 00:33:10.488 --> 00:33:13.891 Under this subcontracting -- limitations on 00:33:13.891 --> 00:33:17.061 subcontracting plan requirement, 00:33:17.061 --> 00:33:20.965 what it does is sets up a minimum portion that has to 00:33:20.965 --> 00:33:26.170 be performed by small businesses to keep it from 00:33:26.170 --> 00:33:28.106 -- to keep us out of the world of pass-through 00:33:28.106 --> 00:33:29.907 contracts. 00:33:29.907 --> 00:33:32.110 And just to make sure that small businesses, 00:33:32.110 --> 00:33:36.948 when they're performing a contract, 00:33:36.948 --> 00:33:39.417 they're actually doing it. 00:33:39.417 --> 00:33:42.820 We want to have that assurance. 00:33:42.820 --> 00:33:44.822 This is not a clause that's applicable to large 00:33:44.822 --> 00:33:49.427 businesses, so that doesn't enter in there. 00:33:49.427 --> 00:33:51.362 We're only interested in what's happening with 00:33:51.362 --> 00:33:53.998 smalls. 00:33:53.998 --> 00:33:57.535 So, the clause is required on everything over $150,000 00:33:57.535 --> 00:34:04.008 in all contracts and solicitations for supply 00:34:04.008 --> 00:34:07.412 services and construction, if any portion is set aside 00:34:07.412 --> 00:34:10.448 for small business. 00:34:10.448 --> 00:34:16.320 And on multiple award MATOCs when terms require that work 00:34:16.320 --> 00:34:19.090 orders under certain dollar amounts be set aside for 00:34:19.090 --> 00:34:20.725 small business. 00:34:20.725 --> 00:34:22.960 So that's kind of the universe of what we're 00:34:22.960 --> 00:34:24.128 looking for. 00:34:24.128 --> 00:34:27.465 It becomes binding, that clause becomes binding, 00:34:27.465 --> 00:34:30.601 with the submission of an offer or a bid and the 00:34:30.601 --> 00:34:33.805 execution of the contract. 00:34:33.805 --> 00:34:37.208 So under that, let's say you have a service contract. 00:34:37.208 --> 00:34:40.077 The contractor has to agree to perform at least 50 00:34:40.077 --> 00:34:46.617 percent of the cost of labor with their own employees. 00:34:46.617 --> 00:34:48.453 If it's a manufacturing contract, 00:34:48.453 --> 00:34:52.356 the limitation is to perform at least 50 percent of the 00:34:52.356 --> 00:34:54.625 cost of manufacturing supplies, 00:34:54.625 --> 00:34:56.894 excluding cost of materials. 00:34:56.894 --> 00:34:59.564 It gets to sound a little bit like Monopoly, 00:34:59.564 --> 00:35:01.933 some of the rules of Monopoly, but these are, 00:35:01.933 --> 00:35:06.370 you know, they're very serious levels that we think 00:35:06.370 --> 00:35:11.375 are important so that small businesses actually are 00:35:11.375 --> 00:35:16.380 participating in this market. 00:35:16.380 --> 00:35:19.984 Under construction projects, it's a little bit different 00:35:19.984 --> 00:35:24.722 because the level is 15 percent of the cost of the 00:35:24.722 --> 00:35:28.493 contract for a general construction contractor, 00:35:28.493 --> 00:35:31.229 excluding cost of materials and equipment. 00:35:31.229 --> 00:35:35.566 So that's a low level, but that allows a small business 00:35:35.566 --> 00:35:40.805 to serve as the contractor, and really be responsible 00:35:40.805 --> 00:35:43.975 for most of the subcontracting that goes on. 00:35:43.975 --> 00:35:52.049 Retaining responsibility for program management in-house. 00:35:52.049 --> 00:35:55.152 I wanted to get on into the specialty areas because 00:35:55.152 --> 00:35:58.956 here, under construction, the amount goes up to 25 00:35:58.956 --> 00:36:02.994 percent because it's assumed that a specialty 00:36:02.994 --> 00:36:06.864 construction contractor would also be doing part, 00:36:06.864 --> 00:36:08.332 more of the labor. 00:36:08.332 --> 00:36:10.735 For instance, if it's an electrical job, 00:36:10.735 --> 00:36:13.437 then probably it's an electrical contractor that's 00:36:13.437 --> 00:36:16.374 participating, so the expectation is that they 00:36:16.374 --> 00:36:20.945 would be performing more of their work. 00:36:20.945 --> 00:36:26.117 And that's what these bullets all say. 00:36:26.117 --> 00:36:30.121 Again, limitations on subcontracting does not 00:36:30.121 --> 00:36:33.124 apply to unrestricted procurement, 00:36:33.124 --> 00:36:37.662 neither does it apply to small businesses when they're 00:36:37.662 --> 00:36:41.265 successful on an unrestricted procurement or 00:36:41.265 --> 00:36:46.137 to a large business. 00:36:46.137 --> 00:36:48.940 They can subcontract with no limitations, 00:36:48.940 --> 00:36:51.776 but of course they're operating within the purview 00:36:51.776 --> 00:36:55.212 of their subcontracting plans. 00:36:55.212 --> 00:36:57.949 Okay, now just a little bit of information on 00:36:57.949 --> 00:37:01.152 certificate of competencies. 00:37:01.152 --> 00:37:06.090 This process kicks in when small business has -- 00:37:06.090 --> 00:37:08.893 there's been a determination made that a small business 00:37:08.893 --> 00:37:13.531 lacks the responsibility to perform a certain government 00:37:13.531 --> 00:37:18.536 contract, and it's just a little bit of a check in 00:37:18.536 --> 00:37:26.210 balance to make sure that everything has been properly 00:37:26.210 --> 00:37:29.180 considered. 00:37:29.180 --> 00:37:39.423 Under the COC process, the SBA comes in to review, 00:37:39.423 --> 00:37:42.226 or review a responsibility or a non-responsibility 00:37:42.226 --> 00:37:46.797 determination and issue the COC. 00:37:46.797 --> 00:37:50.835 The process that requires that a contacting officer 00:37:50.835 --> 00:37:55.840 sends the referral to SBA. 00:37:55.840 --> 00:38:01.445 The COC process allows that small business just another 00:38:01.445 --> 00:38:05.216 shot at becoming a federal contractor, 00:38:05.216 --> 00:38:11.322 and perhaps a little bit more objectivity. 00:38:11.322 --> 00:38:14.358 It results in actual, written certificate that the 00:38:14.358 --> 00:38:17.261 small business -- that says that a small business has 00:38:17.261 --> 00:38:20.698 the capability to perform on a specific government 00:38:20.698 --> 00:38:25.269 contract, so it is contract specific. 00:38:25.269 --> 00:38:29.140 When a contracting officer does a determination of 00:38:29.140 --> 00:38:32.743 responsibility, they'll probably tap into one of 00:38:32.743 --> 00:38:36.847 these areas -- capability, competency, capacity, 00:38:36.847 --> 00:38:38.049 any of those. 00:38:38.049 --> 00:38:42.486 So that -- any of these areas would be out 00:38:42.486 --> 00:38:47.291 determined to be important in making a responsibility 00:38:47.291 --> 00:38:49.260 determination, even the limitation on 00:38:49.260 --> 00:38:51.195 subcontracting. 00:38:51.195 --> 00:38:58.035 And that's part of the, kind of the sticky wicket if you 00:38:58.035 --> 00:39:00.671 will on that particular clause, 00:39:00.671 --> 00:39:04.742 because if a small business proposes something that 00:39:04.742 --> 00:39:10.281 isn't within the limitations that we talked about before, 00:39:10.281 --> 00:39:13.884 then there is a possibility that we are looking at a 00:39:13.884 --> 00:39:15.886 non-responsibility. 00:39:15.886 --> 00:39:17.955 So the referral, which comes from the contracting 00:39:17.955 --> 00:39:20.558 officer, includes a bunch of information. 00:39:20.558 --> 00:39:23.928 It's not a slam dunk, it's not a real easy thing to 00:39:23.928 --> 00:39:25.062 pull together. 00:39:25.062 --> 00:39:29.233 Not for the agency that's referring, and not for SBA, 00:39:29.233 --> 00:39:31.368 because we have a lot of work that has to get done in 00:39:31.368 --> 00:39:34.538 a very short amount of time. 00:39:34.538 --> 00:39:38.576 So we want to see the solicitation copy of the 00:39:38.576 --> 00:39:41.045 offer submitted by the small business, 00:39:41.045 --> 00:39:43.748 and/or an abstract of bids. 00:39:43.748 --> 00:39:46.617 A pre-award survey, if that's been done. 00:39:46.617 --> 00:39:48.686 The contracting officers written determination of 00:39:48.686 --> 00:39:51.422 non-responsibility, so you have to tell us why, 00:39:51.422 --> 00:39:53.124 what was wrong, and so forth. 00:39:53.124 --> 00:39:56.293 There's a lot of information that comes into the whole 00:39:56.293 --> 00:39:58.362 process. 00:39:58.362 --> 00:40:02.266 It is considered that the burden of proof on a COC is 00:40:02.266 --> 00:40:04.135 vested in the small business. 00:40:04.135 --> 00:40:08.139 So they are actually the ones that, you know, 00:40:08.139 --> 00:40:11.776 they have to participate in the determination and what 00:40:11.776 --> 00:40:15.613 SBA does is while we're working with the agency to 00:40:15.613 --> 00:40:17.815 get the referral information in, 00:40:17.815 --> 00:40:19.416 we're also working for the small business, 00:40:19.416 --> 00:40:21.852 working with the small business to make sure that 00:40:21.852 --> 00:40:24.955 they are also getting everything in that they have 00:40:24.955 --> 00:40:30.728 to bring into the picture. 00:40:30.728 --> 00:40:36.033 After the dust had cleared, and everybody has sent in 00:40:36.033 --> 00:40:38.169 everything that needs to be done, 00:40:38.169 --> 00:40:42.840 what happens at that point is there's a meeting between 00:40:42.840 --> 00:40:46.243 an SBA attorney that specializes in COC, 00:40:46.243 --> 00:40:50.347 the COC specialist, sometimes an accountant, 00:40:50.347 --> 00:40:55.853 and sometimes a supervisor, the supervisor of the COC, 00:40:55.853 --> 00:40:59.490 depending on how complicated the situation is. 00:40:59.490 --> 00:41:02.960 And there's a vote and a decision is made as to 00:41:02.960 --> 00:41:06.897 whether the small business has the ability to perform 00:41:06.897 --> 00:41:08.332 the contract. 00:41:08.332 --> 00:41:10.534 At that point in time, the SBA, 00:41:10.534 --> 00:41:13.304 usually the COC specialist, notifies the contracting 00:41:13.304 --> 00:41:18.209 officer, in writing, saying just so you have a heads up 00:41:18.209 --> 00:41:20.077 about what's coming your way, 00:41:20.077 --> 00:41:23.314 and that's usually followed within a day or two by the 00:41:23.314 --> 00:41:25.916 paperwork. 00:41:25.916 --> 00:41:29.787 The effect of a COC is that it's conclusive as to 00:41:29.787 --> 00:41:32.656 responsibility, so if the SBA issues a COC on behalf 00:41:32.656 --> 00:41:37.094 of the small business, and then the contracting officer 00:41:37.094 --> 00:41:44.068 has to award that. 00:41:44.068 --> 00:41:45.870 There is an app [phonetic sp], 00:41:45.870 --> 00:41:47.738 and that's covered by this next bullet. 00:41:47.738 --> 00:41:51.842 If anything else would happen with this award, 00:41:51.842 --> 00:41:55.412 let's say the funding got retracted, 00:41:55.412 --> 00:41:58.582 the requirement went away, the contracting officer 00:41:58.582 --> 00:42:01.585 doesn't have to award something in that case, 00:42:01.585 --> 00:42:04.455 though we try to be a little bit reasonable, if you will, 00:42:04.455 --> 00:42:07.892 relative to those requirements. 00:42:07.892 --> 00:42:10.294 The effect of a denial of a COC, 00:42:10.294 --> 00:42:12.696 if we find that in fact the small business isn't 00:42:12.696 --> 00:42:18.602 responsible, also, then you have the option. 00:42:18.602 --> 00:42:22.373 You may either go ahead and make the award, 00:42:22.373 --> 00:42:28.946 if you want to, or you don't necessarily have to do that. 00:42:28.946 --> 00:42:35.619 The decision is on you. 00:42:35.619 --> 00:42:38.756 Okay, relative to the generic topics, 00:42:38.756 --> 00:42:41.625 let's talk about, just kind of the catch-all section, 00:42:41.625 --> 00:42:46.163 if you will. 00:42:46.163 --> 00:42:48.732 There have been some things that have hit recently and I 00:42:48.732 --> 00:42:52.836 added those to this presentation. 00:42:52.836 --> 00:42:59.343 First of all, there's a FAR Case 2014-022 that addresses 00:42:59.343 --> 00:43:03.580 the adjustment of acquisition thresholds. 00:43:03.580 --> 00:43:06.750 I will make that information available to Teresa and 00:43:06.750 --> 00:43:09.820 Shanta, so they can get that out to you. 00:43:09.820 --> 00:43:12.890 It is kind of all-encompassing. 00:43:12.890 --> 00:43:15.960 There are probably 50 thresholds that are 00:43:15.960 --> 00:43:18.729 addressed, and I just hit the larger ones here, 00:43:18.729 --> 00:43:21.265 the ones I thought you would be most interested in. 00:43:21.265 --> 00:43:24.635 First of all, micro purchases $3,500. 00:43:24.635 --> 00:43:27.104 As we told you earlier, the small business 00:43:27.104 --> 00:43:29.039 subcontracting plan threshold is going to 00:43:29.039 --> 00:43:30.341 $700,000. 00:43:30.341 --> 00:43:33.444 All this is effective on 10/1. 00:43:33.444 --> 00:43:37.581 The commercial items simplified acquisition 00:43:37.581 --> 00:43:44.221 threshold went from $6.5 million to $7 million. 00:43:44.221 --> 00:43:46.423 The cost of pricing data requirement went from 00:43:46.423 --> 00:43:51.729 $700,000 to $750,000, and as I said, there are many more. 00:43:51.729 --> 00:43:55.065 So, it's probably going to be very intense as you get 00:43:55.065 --> 00:44:00.504 all that information integrated into your process 00:44:00.504 --> 00:44:03.807 and your information, but you need to be aware of 00:44:03.807 --> 00:44:04.408 those. 00:44:04.408 --> 00:44:09.413 We still have a month or two to get ready. 00:44:09.413 --> 00:44:13.851 This FAR case, 003 was published in the federal 00:44:13.851 --> 00:44:16.286 register just on 6/10. 00:44:16.286 --> 00:44:18.222 It, again, is coming out of the Jobs Act. 00:44:18.222 --> 00:44:20.424 The comments are due on 8/10, 00:44:20.424 --> 00:44:21.825 so if you have an interest in this, 00:44:21.825 --> 00:44:25.863 you might want to weigh in. 00:44:25.863 --> 00:44:28.832 And this kind of changes -- it kind of, well, 00:44:28.832 --> 00:44:31.568 I think it closes many gaps, if you will, 00:44:31.568 --> 00:44:34.605 about what to do if. 00:44:34.605 --> 00:44:37.908 So, if the size of a prime contractor changes, 00:44:37.908 --> 00:44:41.712 let's say it goes from a small business to a large 00:44:41.712 --> 00:44:44.181 business, sometimes that happens with an instant 00:44:44.181 --> 00:44:48.285 award, then a subcontracting plan needs to be addressed 00:44:48.285 --> 00:44:51.021 when that happens. 00:44:51.021 --> 00:44:56.326 If a plan is required, let's say you have a $650,000 00:44:56.326 --> 00:45:00.464 award, it's November of this year, 00:45:00.464 --> 00:45:05.102 and there's a modification that increases that award to 00:45:05.102 --> 00:45:08.439 $725,000, then at that point in time, 00:45:08.439 --> 00:45:11.075 you have to negotiate a small business 00:45:11.075 --> 00:45:15.779 subcontracting plan to make that happen. 00:45:15.779 --> 00:45:18.949 We are kind of tightening the belt a little bit with 00:45:18.949 --> 00:45:21.118 prime contractors to have them use NAICS. 00:45:21.118 --> 00:45:23.120 That has not always been the case. 00:45:23.120 --> 00:45:26.523 That was a surprise to me when I started doing CMR 00:45:26.523 --> 00:45:29.893 reviews to find out the primes weren't doing that. 00:45:29.893 --> 00:45:33.297 And as I said, we did a lot of educating to make sure 00:45:33.297 --> 00:45:34.798 that they were ready for that. 00:45:34.798 --> 00:45:37.401 So, you need to be aware that that might not be 00:45:37.401 --> 00:45:40.070 happening and provide some guidance to your prime 00:45:40.070 --> 00:45:43.240 contractors. 00:45:43.240 --> 00:45:45.542 Here is the exception I mentioned earlier. 00:45:45.542 --> 00:45:49.046 A subcontractor now has the ability to address payment 00:45:49.046 --> 00:45:51.882 and utilization issues directly with the 00:45:51.882 --> 00:45:55.619 contracting officer, and that's not considered a 00:45:55.619 --> 00:45:57.488 breach of privity of contract. 00:45:57.488 --> 00:46:01.024 So just a provision that's in there that makes it a 00:46:01.024 --> 00:46:03.160 little bit fairer, I think, for small businesses who 00:46:03.160 --> 00:46:06.497 might get in a bind with a prime contractor that's less 00:46:06.497 --> 00:46:10.000 than forthcoming or straight-up, 00:46:10.000 --> 00:46:15.205 and so just know that that might be a possibility in 00:46:15.205 --> 00:46:18.108 the near future. 00:46:18.108 --> 00:46:22.980 Subcontracting reports that show up in ESRS now have to 00:46:22.980 --> 00:46:26.016 be corrected within 30 days. 00:46:26.016 --> 00:46:28.051 We talked about this in the next bullet, 00:46:28.051 --> 00:46:30.821 failure to comply and good faith efforts are now 00:46:30.821 --> 00:46:32.756 considered a material breach of contract, 00:46:32.756 --> 00:46:35.692 so that makes it more serious and subject to a lot 00:46:35.692 --> 00:46:40.264 of other ramifications, so be aware of that. 00:46:40.264 --> 00:46:44.601 And I think this, I have some agencies that do 00:46:44.601 --> 00:46:47.070 franchise contracting operations, 00:46:47.070 --> 00:46:50.140 so they are scrambling to get their arms around this 00:46:50.140 --> 00:46:53.377 next bullet, and that is credit for awards under the 00:46:53.377 --> 00:46:56.613 Economy Act will vest and the funding agency, 00:46:56.613 --> 00:46:59.349 not the awarding agency. 00:46:59.349 --> 00:47:03.654 I don't think you handle Economy Act procurements 00:47:03.654 --> 00:47:08.358 here, but I think you do send some out to be 00:47:08.358 --> 00:47:10.794 processed by other franchise organizations. 00:47:10.794 --> 00:47:14.298 So just know that the funding credit for that -- 00:47:14.298 --> 00:47:17.935 the credit for this award, is going to come to you 00:47:17.935 --> 00:47:25.008 now, and not to the agency that's doing the work. 00:47:25.008 --> 00:47:30.647 The next change, again, we're looking for comments 00:47:30.647 --> 00:47:35.886 that are going to close on August the 3rd, 00:47:35.886 --> 00:47:40.557 and it addresses several changes on the 00:47:40.557 --> 00:47:43.727 government-wide policy on consolidation and bundling 00:47:43.727 --> 00:47:45.062 requirements. 00:47:45.062 --> 00:47:48.031 And it's an extensive bit of information. 00:47:48.031 --> 00:47:52.769 I did not provide a lot of data on this, 00:47:52.769 --> 00:47:56.039 but just I wanted you to be aware that that conversation 00:47:56.039 --> 00:47:59.243 is going on, and if this is an area that you have an 00:47:59.243 --> 00:48:02.746 interest in, you might look at that. 00:48:02.746 --> 00:48:03.947 Okay, I participate, actually, 00:48:03.947 --> 00:48:06.316 all PCR's participate every year in surveillance 00:48:06.316 --> 00:48:08.452 reviews. 00:48:08.452 --> 00:48:12.823 Now, I just led a team a couple of weeks ago. 00:48:12.823 --> 00:48:17.427 Every PCR gets -- it's part of the rite of passage, 00:48:17.427 --> 00:48:20.163 if you will -- it's one of the things that we do. 00:48:20.163 --> 00:48:24.668 It's a good process for us because we get to see things 00:48:24.668 --> 00:48:30.240 that we don't necessarily see in just doing the PCR 00:48:30.240 --> 00:48:31.541 reviews. 00:48:31.541 --> 00:48:35.045 So we get to delve a little bit deeper into your 00:48:35.045 --> 00:48:38.348 business and make some recommendations on changes 00:48:38.348 --> 00:48:43.453 that we think would help your small business program. 00:48:43.453 --> 00:48:47.824 So here's just some notes from those 2015 surveillance 00:48:47.824 --> 00:48:49.493 reviews. 00:48:49.493 --> 00:48:51.828 One of the things that always shows up, 00:48:51.828 --> 00:48:55.399 especially when we interview procurement personnel, 00:48:55.399 --> 00:48:58.368 and that is yes, we could use some more small business 00:48:58.368 --> 00:48:59.303 training. 00:48:59.303 --> 00:49:01.938 So, that's almost always a finding, 00:49:01.938 --> 00:49:05.509 and I know that Teresa and Shanta actually work very 00:49:05.509 --> 00:49:11.982 hard to manage an aggressive training program, 00:49:11.982 --> 00:49:16.286 so that might not be applicable to you. 00:49:16.286 --> 00:49:19.156 Market research -- we find market research to be 00:49:19.156 --> 00:49:20.891 missing. 00:49:20.891 --> 00:49:23.360 We find sometimes that there's no process or 00:49:23.360 --> 00:49:25.996 procedures in that. 00:49:25.996 --> 00:49:28.131 No comprehensive documents. 00:49:28.131 --> 00:49:29.666 Remember we mentioned that earlier, 00:49:29.666 --> 00:49:33.770 that's my new area that I'm going to be more comfortable 00:49:33.770 --> 00:49:36.039 with, if we can get to the point where we have a 00:49:36.039 --> 00:49:40.977 comprehensive document. 00:49:40.977 --> 00:49:44.014 Another thing, and this actually was applicable to 00:49:44.014 --> 00:49:46.516 the surveillance review that I was on, 00:49:46.516 --> 00:49:49.686 and that is the authority and placement of small 00:49:49.686 --> 00:49:53.623 business specialists, small business staff. 00:49:53.623 --> 00:49:59.596 You know, we believe at SBA that those people need to 00:49:59.596 --> 00:50:02.566 have as much autonomy as possible, 00:50:02.566 --> 00:50:05.168 so we don't like to see them integrated in contracting 00:50:05.168 --> 00:50:07.471 activities. 00:50:07.471 --> 00:50:09.840 It may actually need to kind of stand apart. 00:50:09.840 --> 00:50:14.811 So, on their report that I took care of, 00:50:14.811 --> 00:50:17.381 that was one of the findings. 00:50:17.381 --> 00:50:20.117 Now in your case, your small business specialist has 00:50:20.117 --> 00:50:24.254 worked for the Office of Small and Disadvantaged 00:50:24.254 --> 00:50:26.390 Business, so you don't have that problem. 00:50:26.390 --> 00:50:29.860 Aren't you glad that wasn't from yours? 00:50:29.860 --> 00:50:32.295 The SBA's been promoting the use of social media, 00:50:32.295 --> 00:50:34.331 just as a means to advertise small business 00:50:34.331 --> 00:50:37.300 opportunities, so we always look at that area to see how 00:50:37.300 --> 00:50:39.136 you're doing. 00:50:39.136 --> 00:50:41.471 In the area of subcontracting plans, 00:50:41.471 --> 00:50:44.608 we found low and unsupported goals. 00:50:44.608 --> 00:50:48.011 We found plans -- oh no -- that hadn't been reviewed by 00:50:48.011 --> 00:50:54.918 the SBA PCR, plans that had not been given to us, 00:50:54.918 --> 00:50:57.220 and no process for reviewing reports, 00:50:57.220 --> 00:51:01.124 so kind of a whole mixed bag of things. 00:51:01.124 --> 00:51:06.263 And we always comment on the quality control that an 00:51:06.263 --> 00:51:10.934 office uses to make sure that all the steps are being 00:51:10.934 --> 00:51:14.171 addressed, all the forms are handled correctly, 00:51:14.171 --> 00:51:16.773 determinations are made, everything makes sense. 00:51:16.773 --> 00:51:19.676 So we almost always comment on that. 00:51:19.676 --> 00:51:23.647 So I just leave you with a few bullets, 00:51:23.647 --> 00:51:26.817 just to make you aware that in your future, 00:51:26.817 --> 00:51:29.820 not this year, but maybe next or the next, 00:51:29.820 --> 00:51:33.990 there will be surveillance team coming to look at you, 00:51:33.990 --> 00:51:37.394 and they're likely to be looking at these areas. 00:51:37.394 --> 00:51:40.363 So that concludes my presentation. 00:51:40.363 --> 00:51:42.699 I think we're ready for some questions, Teresa. 00:51:42.699 --> 00:51:43.667 >> Teresa Lewis: Okay, fantastic. 00:51:43.667 --> 00:51:47.304 Well, thank you, Barbara, as always extremely helpful, 00:51:47.304 --> 00:51:49.506 so thank you so much. 00:51:49.506 --> 00:51:52.943 And it's also good to hear what's coming down the pike, 00:51:52.943 --> 00:51:54.578 so thank you for that. 00:51:54.578 --> 00:51:58.048 And so, while we pull up the questions, 00:51:58.048 --> 00:52:02.185 let me just ask on the comments that you just made, 00:52:02.185 --> 00:52:05.121 those are primarily general comments from the 00:52:05.121 --> 00:52:10.060 surveillance reviews, or for HHS specifically? 00:52:10.060 --> 00:52:11.995 >> Barbara Weaver: That was about three of four 00:52:11.995 --> 00:52:14.831 surveillance reviews that I could get my hands on. 00:52:14.831 --> 00:52:16.967 >> Teresa Lewis: Oh, okay, but not HHS? 00:52:16.967 --> 00:52:18.001 >> Barbara Weaver: That's right. Not HHS specific. 00:52:18.001 --> 00:52:20.704 >> Teresa Lewis: Okay, okay. 00:52:20.704 --> 00:52:22.205 Fantastic. Fantastic 00:52:22.205 --> 00:52:24.875 Okay. So, here's a question that we get all 00:52:24.875 --> 00:52:27.377 the time, and that is will we get the slides, 00:52:27.377 --> 00:52:32.482 and the slides are to -- if you're looking at your 00:52:32.482 --> 00:52:36.620 screen, the slides are to the right of the screen, 00:52:36.620 --> 00:52:41.091 so you can just open them up and save them from there. 00:52:41.091 --> 00:52:42.993 And if you're not able to do so, 00:52:42.993 --> 00:52:47.631 just email linda.waters@hhs.gov, 00:52:47.631 --> 00:52:51.434 or sbmail@hhs.gov, and we'll certainly make sure that you 00:52:51.434 --> 00:52:52.702 get them. 00:52:52.702 --> 00:52:55.972 All right, so here's the question. 00:52:55.972 --> 00:52:57.307 Okay, same question. 00:52:57.307 --> 00:53:04.047 All right, so question on the subcontracting plan. 00:53:04.047 --> 00:53:08.552 All right, "I'm currently in the process of awarding a 00:53:08.552 --> 00:53:14.491 pain consortium contract to a university that only has 00:53:14.491 --> 00:53:19.729 video production services as their other direct cost. 00:53:19.729 --> 00:53:22.832 And that will be done in house. 00:53:22.832 --> 00:53:26.970 They'll have zero goals," how do they have zero goals -- 00:53:26.970 --> 00:53:29.739 "What do you suggest the contractor should include in 00:53:29.739 --> 00:53:33.109 his justification on why small businesses can't be 00:53:33.109 --> 00:53:34.311 integrated?" 00:53:34.311 --> 00:53:36.813 Okay, so I'll go ahead and let you start, 00:53:36.813 --> 00:53:38.515 and I'll tell you how I feel about that, 00:53:38.515 --> 00:53:42.419 because I think the law and the regs are very clear that 00:53:42.419 --> 00:53:49.225 all subcontracting plans need to have goals. 00:53:49.225 --> 00:53:52.462 So what's you take on it from SBA's perspective? 00:53:52.462 --> 00:53:54.898 >> Barbara Weaver: Well in this case where it doesn't 00:53:54.898 --> 00:53:57.667 sound like there's any opportunity, 00:53:57.667 --> 00:54:02.138 and that happens, notwithstanding those two 00:54:02.138 --> 00:54:04.741 clauses that I showed you earlier that said even 00:54:04.741 --> 00:54:10.246 primes have to make sure that small businesses have 00:54:10.246 --> 00:54:12.349 maximum practicable opportunities. 00:54:12.349 --> 00:54:13.383 >> Teresa Lewis: Yes. 00:54:13.383 --> 00:54:14.517 >> Barbara Weaver: But I know that sometimes it 00:54:14.517 --> 00:54:17.153 doesn't happen, and in that case where there isn't any 00:54:17.153 --> 00:54:20.290 opportunity, then the plan needs to be waived. 00:54:20.290 --> 00:54:23.126 Now, you know, the magic is that it's going to take a 00:54:23.126 --> 00:54:25.395 level above the contracting officer to make that 00:54:25.395 --> 00:54:26.496 decision. 00:54:26.496 --> 00:54:28.465 So it should not be done lightly. 00:54:28.465 --> 00:54:33.503 We think that the check and balance is built into the 00:54:33.503 --> 00:54:37.741 requirement to have somebody higher than the contracting 00:54:37.741 --> 00:54:39.042 officer to look at it. 00:54:39.042 --> 00:54:40.910 >> Teresa Lewis: Okay. 00:54:40.910 --> 00:54:41.945 Okay. 00:54:41.945 --> 00:54:42.846 >> Barbara Weaver: So, and that happens. 00:54:42.846 --> 00:54:44.748 It doesn't happen a lot, but it happens sometimes. 00:54:44.748 --> 00:54:46.650 >> Teresa Lewis: Okay, so in essence, 00:54:46.650 --> 00:54:49.352 if that does happen, they have to get that higher 00:54:49.352 --> 00:54:54.724 level review, and then document the contract folder -- 00:54:54.724 --> 00:54:55.925 >> Barbara Weaver: Correct. 00:54:55.925 --> 00:54:56.960 >> Teresa Lewis: -- the contract file so, okay, 00:54:56.960 --> 00:54:57.961 very good. 00:54:57.961 --> 00:55:01.231 So someone wants to know -- does a line of large prime 00:55:01.231 --> 00:55:04.367 offer include universities? 00:55:04.367 --> 00:55:05.168 >> Barbara Weaver: Yes. 00:55:05.168 --> 00:55:06.536 >> Teresa Lewis: The answer is yes. 00:55:06.536 --> 00:55:07.537 All right. 00:55:07.537 --> 00:55:09.439 >> Barbara Weaver: And universities are tough, 00:55:09.439 --> 00:55:13.810 and let me just say that I think that it's okay for 00:55:13.810 --> 00:55:16.680 you, when you're dealing with your universities to 00:55:16.680 --> 00:55:20.684 say to them, "You need to get some training on this," 00:55:20.684 --> 00:55:23.820 because they're resisting, and, you know, 00:55:23.820 --> 00:55:26.956 they have some responsibility here to be 00:55:26.956 --> 00:55:29.325 working with small businesses. 00:55:29.325 --> 00:55:34.597 So, you know, if that's something that we need to 00:55:34.597 --> 00:55:36.766 participate in, we're happy to do that. 00:55:36.766 --> 00:55:37.500 >> Teresa Lewis: Thank you. 00:55:37.500 --> 00:55:39.569 >> Barbara Weaver: The two CMRs in this area are 00:55:39.569 --> 00:55:40.437 excellent. 00:55:40.437 --> 00:55:43.973 They do great training, and I work with them a lot. 00:55:43.973 --> 00:55:46.176 So we're happy to help you. 00:55:46.176 --> 00:55:49.612 I have presentations that I can make available to you. 00:55:49.612 --> 00:55:50.447 >> Teresa Lewis: Fantastic. 00:55:50.447 --> 00:55:51.815 >> Barbara Weaver: I have a small business, 00:55:51.815 --> 00:55:55.785 the SBLO handbook, just a lot of tools are out there 00:55:55.785 --> 00:55:57.754 to bring universities up to speed. 00:55:57.754 --> 00:55:59.456 >> Teresa Lewis: To assist our contract officers, 00:55:59.456 --> 00:56:03.293 because we at HHS do a lot of work with the 00:56:03.293 --> 00:56:05.729 universities, so I think that's important. 00:56:05.729 --> 00:56:07.564 >> Barbara Weaver: And I think it's a cultural shift -- 00:56:07.564 --> 00:56:08.398 >> Teresa Lewis: I do, too. 00:56:08.398 --> 00:56:09.933 >> Barbara Weaver: -- that you're looking for here. 00:56:09.933 --> 00:56:11.234 >> Teresa Lewis: Yeah. 00:56:11.234 --> 00:56:12.802 >> Barbara Weaver: And one of the things that I told 00:56:12.802 --> 00:56:16.906 Teresa before we started the presentation is my 00:56:16.906 --> 00:56:20.977 experience is that as contracting officers -- and 00:56:20.977 --> 00:56:24.647 I really appreciate this -- I think that you really are 00:56:24.647 --> 00:56:27.350 starting to see that, you know, 00:56:27.350 --> 00:56:30.520 we have tools and we have responsibilities and kind of 00:56:30.520 --> 00:56:35.358 a very distinct mission at SBA, 00:56:35.358 --> 00:56:37.293 and we want to work with you to make it happen. 00:56:37.293 --> 00:56:40.230 So when I talk about a cultural shift, 00:56:40.230 --> 00:56:42.365 that's actually what we're talking about here. 00:56:42.365 --> 00:56:46.002 And it's, you know, it's going to be slow but it has 00:56:46.002 --> 00:56:49.005 to happen, and somebody's got to open the door to get 00:56:49.005 --> 00:56:50.306 these universities going. 00:56:50.306 --> 00:56:51.708 >> Teresa Lewis: Absolutely. 00:56:51.708 --> 00:56:53.243 So okay, very good. 00:56:53.243 --> 00:56:57.514 So next question, can you go over the $700,000 00:56:57.514 --> 00:57:02.552 subcontracting requirement effective 1 October? 00:57:02.552 --> 00:57:04.387 They said they missed what you said. 00:57:04.387 --> 00:57:05.355 >> Barbara Weaver: Okay. 00:57:05.355 --> 00:57:09.259 What happens on 10/1, subject to that FAR case, 00:57:09.259 --> 00:57:17.066 is that the subcontracting plan threshold just goes 00:57:17.066 --> 00:57:21.538 from $650,000 to $700,000. 00:57:21.538 --> 00:57:23.506 So if you have a contract for 683, 00:57:23.506 --> 00:57:25.942 you don't have to be looking at a subcontracting plan. 00:57:25.942 --> 00:57:27.377 >> Teresa Lewis: [affirmative] Well that's 00:57:27.377 --> 00:57:29.712 going to help us, especially since the contracts were 00:57:29.712 --> 00:57:31.714 getting larger and larger, so that's going to help a 00:57:31.714 --> 00:57:32.382 lot. 00:57:32.382 --> 00:57:33.783 >> Barbara Weaver: About every five years, 00:57:33.783 --> 00:57:37.053 SBA or somebody on the FAR council looks at those, 00:57:37.053 --> 00:57:38.888 and there's always a big shuffle. 00:57:38.888 --> 00:57:40.890 >> Teresa Lewis: Okay, thank you Barbara, very good. 00:57:40.890 --> 00:57:43.960 All right, after a small business is initially 00:57:43.960 --> 00:57:50.433 determined to be a HUBZone, what steps does SBA take to 00:57:50.433 --> 00:57:55.405 ensure that it remains qualified as a HUBZone after 00:57:55.405 --> 00:57:58.007 the initial determination? 00:57:58.007 --> 00:57:59.142 >> Barbara Weaver: Well, I will tell you, 00:57:59.142 --> 00:58:03.713 that as an agency, that that is monitored. 00:58:03.713 --> 00:58:06.583 And the reason I know that, it's usually monitored at 00:58:06.583 --> 00:58:09.986 the regional level, down to district offices, 00:58:09.986 --> 00:58:14.891 and personnel are tasked with going out to and 00:58:14.891 --> 00:58:18.628 reviewing sites and companies, 00:58:18.628 --> 00:58:21.631 and making sure that they really are HUBZone 00:58:21.631 --> 00:58:23.099 companies. 00:58:23.099 --> 00:58:26.469 And I spend some time with business opportunity 00:58:26.469 --> 00:58:29.472 specialists in two district offices, 00:58:29.472 --> 00:58:33.476 so I have been on some of those shakedowns. 00:58:33.476 --> 00:58:34.210 >> Teresa Lewis: Oh, you have? 00:58:34.210 --> 00:58:35.278 >> Barbara Weaver: Yeah, I have. 00:58:35.278 --> 00:58:37.247 >> Teresa Lewis: [laughs] And how was it? 00:58:37.247 --> 00:58:40.450 >> Barbara Weaver: Well, the last one I went on, 00:58:40.450 --> 00:58:45.188 there were signs, nice signs for this small business. 00:58:45.188 --> 00:58:50.660 We went in, there was no furniture, 00:58:50.660 --> 00:58:52.362 there was a pile of mail -- 00:58:52.362 --> 00:58:53.196 >> Teresa Lewis: Oh, no. 00:58:53.196 --> 00:58:56.032 >> Barbara Weaver: -- in the middle of the floor, 00:58:56.032 --> 00:59:00.236 so that HUBZone small business isn't -- 00:59:00.236 --> 00:59:01.938 >> Teresa Lewis: It is no longer in the program. 00:59:01.938 --> 00:59:04.307 >> Barbara Weaver: -- so and those kind of reviews are, 00:59:04.307 --> 00:59:07.410 I think they're doing like, in West Virginia they do 00:59:07.410 --> 00:59:08.678 like 30 a year. 00:59:08.678 --> 00:59:09.712 I might be overstating that. 00:59:09.712 --> 00:59:10.713 >> Teresa Lewis: Yeah. 00:59:10.713 --> 00:59:11.948 >> Barbara Weaver: The don't take it lightly. 00:59:11.948 --> 00:59:15.051 >> Teresa Lewis: The SBA not only has those site visits 00:59:15.051 --> 00:59:18.688 and reviews, but they also have recertification as 00:59:18.688 --> 00:59:20.089 well, is my understanding. 00:59:20.089 --> 00:59:22.725 So SBA is truly monitoring them, 00:59:22.725 --> 00:59:27.497 and also the HUBZone community monitors one and 00:59:27.497 --> 00:59:29.699 other as well, police one and other as well, 00:59:29.699 --> 00:59:31.267 so that's always a big help. 00:59:31.267 --> 00:59:32.835 >> Barbara Weaver: I say small businesses really are 00:59:32.835 --> 00:59:34.203 the best. 00:59:34.203 --> 00:59:36.639 They do the best job of self-policing. 00:59:36.639 --> 00:59:37.774 It's wonderful. 00:59:37.774 --> 00:59:39.542 >> Teresa Lewis: Yeah, I think so, too. 00:59:39.542 --> 00:59:42.312 So does the -- next question -- does the 00:59:42.312 --> 00:59:47.717 $150,000 threshold apply to GSA task force? 00:59:47.717 --> 00:59:50.320 We get that question all the time. 00:59:50.320 --> 00:59:55.124 >> Barbara Weaver: Well, and what I say [laughs] is it 00:59:55.124 --> 00:59:58.294 goes -- the requirements in -- I think what you're 00:59:58.294 --> 01:00:01.164 asking for, is it a PCR review? 01:00:01.164 --> 01:00:02.732 >> Teresa Lewis: Yes. 01:00:02.732 --> 01:00:06.903 >> Barbara Weaver: It actually goes to what the 01:00:06.903 --> 01:00:09.806 annual plan of operation requires. 01:00:09.806 --> 01:00:14.043 So, whatever it is for the year -- 01:00:14.043 --> 01:00:14.911 >> Teresa Lewis: Okay. 01:00:14.911 --> 01:00:17.747 >> Barbara Weaver: -- and I don't think it's $150,000, 01:00:17.747 --> 01:00:18.915 I think it's a higher level. 01:00:18.915 --> 01:00:22.418 I think it's maybe a million. 01:00:22.418 --> 01:00:24.053 >> Teresa Lewis: Well the one thing that we do though 01:00:24.053 --> 01:00:28.124 is, we do require that all actions over $25,000 01:00:28.124 --> 01:00:30.026 are entered into the small business review 01:00:30.026 --> 01:00:32.962 system, and then based on the plan of ops, 01:00:32.962 --> 01:00:36.733 we then forward it to the PCR. 01:00:36.733 --> 01:00:37.700 >> Barbara Weaver: Yes. 01:00:37.700 --> 01:00:41.871 And one of the things that I've done is in those -- I 01:00:41.871 --> 01:00:45.174 review anything that I see in in SBRS, 01:00:45.174 --> 01:00:48.077 just because it's easier just to review it and get it 01:00:48.077 --> 01:00:48.711 going -- 01:00:48.711 --> 01:00:49.445 >> Teresa Lewis: Yes. 01:00:49.445 --> 01:00:51.280 >> Barbara Weaver: -- than to question it and say, "Oh, 01:00:51.280 --> 01:00:52.582 this really isn't my job." 01:00:52.582 --> 01:00:54.117 >> Teresa Lewis: To review. 01:00:54.117 --> 01:00:54.917 Okay. 01:00:54.917 --> 01:00:55.752 >> Barbara Weaver: Yeah. 01:00:55.752 --> 01:00:57.687 So I just try to lump it all together and get things 01:00:57.687 --> 01:00:58.521 going as fast as I can. 01:00:58.521 --> 01:00:59.689 >> Teresa Lewis: Okay, very good. 01:00:59.689 --> 01:01:03.092 So next question -- do Ebola-related, 01:01:03.092 --> 01:01:06.729 urgent and compelling overseas requirements in 01:01:06.729 --> 01:01:13.536 West Africa need subcontracting plans? 01:01:13.536 --> 01:01:16.205 >> Barbara Weaver: And that is not -- that is one of 01:01:16.205 --> 01:01:17.774 those it depends. 01:01:17.774 --> 01:01:18.641 >> Teresa Lewis: [affirmative] 01:01:18.641 --> 01:01:20.543 >> Barbara Weaver: And what it depends on is if there's 01:01:20.543 --> 01:01:23.146 any portion of the work that's being performed in 01:01:23.146 --> 01:01:24.547 the U.S. 01:01:24.547 --> 01:01:30.620 So if everything is being performed overseas, 01:01:30.620 --> 01:01:34.057 then probably not. 01:01:34.057 --> 01:01:35.158 And that happens. 01:01:35.158 --> 01:01:36.292 >> Teresa Lewis: Well, not for then [phonetic sp], 01:01:36.292 --> 01:01:43.199 my understanding is that SBA is now requiring the 01:01:43.199 --> 01:01:46.836 overseas contracts to be considered in the base for 01:01:46.836 --> 01:01:48.871 small business consideration. 01:01:48.871 --> 01:01:51.874 And so I think that change is coming soon, 01:01:51.874 --> 01:01:56.479 so the answer is not now, but stay tuned. 01:01:56.479 --> 01:01:57.847 >> Barbara Weaver: Well that wasn't in my research, 01:01:57.847 --> 01:01:59.816 so I learned something here. 01:01:59.816 --> 01:02:03.719 >> Teresa Lewis: Yeah, yeah, that's been a major bone of 01:02:03.719 --> 01:02:07.857 contention with some of the agencies that do primarily 01:02:07.857 --> 01:02:10.126 overseas contracting, so yeah. 01:02:10.126 --> 01:02:12.528 >> Barbara Weaver: [affirmative] Well, 01:02:12.528 --> 01:02:15.231 and I haven't run into, with my agencies, 01:02:15.231 --> 01:02:18.601 but in the surveillance reviews with like State and 01:02:18.601 --> 01:02:20.570 Interior. 01:02:20.570 --> 01:02:21.604 >> Teresa Lewis: USAID interior? 01:02:21.604 --> 01:02:22.705 >> Barbara Weaver: Yeah. 01:02:22.705 --> 01:02:24.640 I have -- we ran across that, 01:02:24.640 --> 01:02:27.610 and so I had the opportunity to get into the research a 01:02:27.610 --> 01:02:35.318 bit, and found out that if a company is based here, 01:02:35.318 --> 01:02:37.086 performing some of the work here, 01:02:37.086 --> 01:02:39.021 then there has to be a subcontracting plan. 01:02:39.021 --> 01:02:41.958 >> Teresa Lewis: Yeah. Okay. Very good. 01:02:41.958 --> 01:02:45.962 Next question -- can you talk about best practices 01:02:45.962 --> 01:02:49.065 for large firms to demonstrate attempts to 01:02:49.065 --> 01:02:51.534 locate small firms? 01:02:51.534 --> 01:02:55.638 Part two is, do you consider a search in DSBS as 01:02:55.638 --> 01:02:59.675 adequate? 01:02:59.675 --> 01:03:02.812 >> Barbara Weaver: Well, you know, 01:03:02.812 --> 01:03:08.251 that is a full-blown market research question, you know. 01:03:08.251 --> 01:03:11.354 First of all, what are you doing strategically? 01:03:11.354 --> 01:03:13.589 What are they doing strategically, 01:03:13.589 --> 01:03:16.125 to find out what's in the market? 01:03:16.125 --> 01:03:20.263 And are they attending your vendor days? 01:03:20.263 --> 01:03:25.801 Are they coming -- are they going to the big networking 01:03:25.801 --> 01:03:26.936 conferences? 01:03:26.936 --> 01:03:28.771 I think all of that stuff is important, 01:03:28.771 --> 01:03:32.475 and I support a few of those myself and participate 01:03:32.475 --> 01:03:37.813 within the planning of them, and I do it with the sincere 01:03:37.813 --> 01:03:40.850 understanding that we're actually looking for 01:03:40.850 --> 01:03:42.351 opportunities with small business. 01:03:42.351 --> 01:03:46.923 It is not, you know, just a show that we put on. 01:03:46.923 --> 01:03:50.760 And one of the things that I do on my end is follow back 01:03:50.760 --> 01:03:53.129 to make sure, you know, did you find anybody? 01:03:53.129 --> 01:03:55.665 Did you find anybody that time? 01:03:55.665 --> 01:04:00.670 So I think that, you know, you have to be looking at 01:04:00.670 --> 01:04:04.473 the heart of the prime, and one -- I gave a talk 01:04:04.473 --> 01:04:06.709 recently to prime contractors, 01:04:06.709 --> 01:04:13.049 and I challenged them to be as optimistic in actually 01:04:13.049 --> 01:04:15.885 finding small businesses to work with, 01:04:15.885 --> 01:04:19.789 as small businesses are optimistic in finding them. 01:04:19.789 --> 01:04:21.157 >> Teresa Lewis: And that's a great way to put that. 01:04:21.157 --> 01:04:22.725 >> Barbara Weaver: Because a lot of times I'd look at 01:04:22.725 --> 01:04:26.729 market research and or subcontracting plans, 01:04:26.729 --> 01:04:29.265 and it's apparent to me that there's just this little 01:04:29.265 --> 01:04:31.567 closed mind about small business. 01:04:31.567 --> 01:04:33.736 I mean, it just blares at me. 01:04:33.736 --> 01:04:36.639 It's not difficult to see. 01:04:36.639 --> 01:04:41.410 So I almost always, and it's always reflected in the 01:04:41.410 --> 01:04:45.448 goal, so it just kind of tells the whole tale. 01:04:45.448 --> 01:04:46.282 >> Teresa Lewis: That's right. 01:04:46.282 --> 01:04:48.184 >> Barbara Weaver: I would just encourage your prime 01:04:48.184 --> 01:04:51.020 contractors to open their minds and their hearts a 01:04:51.020 --> 01:04:54.924 little bit and then find these businesses that are 01:04:54.924 --> 01:05:00.596 just so hungry to be part of the game [laughs]. 01:05:00.596 --> 01:05:04.400 >> Teresa Lewis: And other than the large businesses or 01:05:04.400 --> 01:05:07.169 other than small businesses, when they submit their 01:05:07.169 --> 01:05:09.972 annual reports, or semi-annual reports, 01:05:09.972 --> 01:05:13.976 they're required to provide an explanation on what 01:05:13.976 --> 01:05:17.613 process they use to conduct their market research for 01:05:17.613 --> 01:05:20.650 small businesses, and you as the contracting officer, 01:05:20.650 --> 01:05:23.252 when you review those, you need to ensure that they 01:05:23.252 --> 01:05:24.920 have done their due diligence. 01:05:24.920 --> 01:05:26.422 There are quite a few who don't, 01:05:26.422 --> 01:05:29.825 but I have to tell you that at a lot of our events, 01:05:29.825 --> 01:05:34.630 we have 15 to 20 large primes of our major primes 01:05:34.630 --> 01:05:37.633 that come out and, you know, they support the small 01:05:37.633 --> 01:05:40.870 business programs, and many of them also host their own 01:05:40.870 --> 01:05:42.171 small businesses events. 01:05:42.171 --> 01:05:45.141 So to me, if they're making that effort, 01:05:45.141 --> 01:05:47.677 then that is enough. 01:05:47.677 --> 01:05:50.613 It takes more than just going into Sam and saying, 01:05:50.613 --> 01:05:52.014 "Okay, I can't find any." 01:05:52.014 --> 01:05:53.149 >> Barbara Weaver: Right. 01:05:53.149 --> 01:05:55.051 >> Teresa Lewis: Or DSBS. 01:05:55.051 --> 01:05:55.951 >> Barbara Weaver: Yes. 01:05:55.951 --> 01:05:57.086 So investigate their hearts. 01:05:57.086 --> 01:05:57.987 >> Teresa Lewis: Absolutely. 01:05:57.987 --> 01:05:59.455 I like the way you put that. 01:05:59.455 --> 01:06:01.257 All right, so next question. 01:06:01.257 --> 01:06:05.661 In what -- this is related to changes coming up -- in 01:06:05.661 --> 01:06:09.565 what context can subcontractors address 01:06:09.565 --> 01:06:13.436 payment and utilization issues directly with the 01:06:13.436 --> 01:06:16.439 contracting officer? 01:06:16.439 --> 01:06:21.410 >> Barbara Weaver: That would happen when a prime 01:06:21.410 --> 01:06:26.549 was not paying a sub, and they could come to you and 01:06:26.549 --> 01:06:28.317 you could get involved in that. 01:06:28.317 --> 01:06:31.921 And, you know, find out, try to get to the bottom of it. 01:06:31.921 --> 01:06:33.989 Involve SBA if you have to. 01:06:33.989 --> 01:06:37.827 I've worked a couple of cases like that. 01:06:37.827 --> 01:06:42.365 And as far as utilization, that addresses whether, 01:06:42.365 --> 01:06:45.801 you know, if negotiate a contract with a small 01:06:45.801 --> 01:06:49.438 business to be part of a larger deal, 01:06:49.438 --> 01:06:54.243 and it's $250,000 contract, and it ends up being a 01:06:54.243 --> 01:06:58.080 $50,000 contract, then that, you know what, 01:06:58.080 --> 01:07:00.483 I would think that you would want to be checking that out 01:07:00.483 --> 01:07:01.350 as well. 01:07:01.350 --> 01:07:03.986 And that's really what the Jobs Act was after, 01:07:03.986 --> 01:07:06.088 in that Section 1321. 01:07:06.088 --> 01:07:06.956 >> Teresa Lewis: [affirmative] 01:07:06.956 --> 01:07:08.190 >> Barbara Weaver: And, you know, 01:07:08.190 --> 01:07:11.827 I have dealt with the heart break of small businesses 01:07:11.827 --> 01:07:12.595 for years -- 01:07:12.595 --> 01:07:13.262 >> Teresa Lewis: Yes. 01:07:13.262 --> 01:07:15.164 >> Barbara Weaver: -- who get rolled into these big 01:07:15.164 --> 01:07:17.633 actions, and never see a dollar from them. 01:07:17.633 --> 01:07:18.401 >> Teresa Lewis: Yes. 01:07:18.401 --> 01:07:21.003 >> Barbara Weaver: You know, they hire, they prepare, 01:07:21.003 --> 01:07:24.206 they do clearances, they jump through every hoop 01:07:24.206 --> 01:07:26.509 there is, and nothing ever comes of it. 01:07:26.509 --> 01:07:26.842 >> Teresa Lewis: That's right. 01:07:26.842 --> 01:07:28.344 >> Barbara Weaver: And that's what the Jobs Act was 01:07:28.344 --> 01:07:29.612 designed to stop. 01:07:29.612 --> 01:07:30.479 >> Teresa Lewis: Yes. 01:07:30.479 --> 01:07:31.947 Yeah. 01:07:31.947 --> 01:07:35.184 And also, what has typically happened in the past -- 01:07:35.184 --> 01:07:36.685 well, for some. 01:07:36.685 --> 01:07:40.856 Some subs have contacted the Small Business Office and 01:07:40.856 --> 01:07:45.060 we have assisted as well with intervening between the 01:07:45.060 --> 01:07:47.196 prime and the federal government. 01:07:47.196 --> 01:07:49.298 So I actually think it's a good thing, 01:07:49.298 --> 01:07:51.066 so we'll see what happens. 01:07:51.066 --> 01:07:54.403 I think the true purpose of that, the new requirement, 01:07:54.403 --> 01:07:57.306 is to encourage prime contractors to do the right 01:07:57.306 --> 01:07:58.007 thing. 01:07:58.007 --> 01:07:58.774 >> Barbara Weaver: Right. 01:07:58.774 --> 01:08:01.222 >> Teresa Lewis: So, okay, fantastic. 01:08:01.222 --> 01:08:03.500 Are there any other questions while Barbara 01:08:03.500 --> 01:08:04.000 is here? 01:08:04.000 --> 01:08:07.222 She's traveled all the way from West Virginia to assist us, 01:08:07.222 --> 01:08:12.323 and to answer any questions that you may have. 01:08:14.323 --> 01:08:15.591 Okay. 01:08:15.591 --> 01:08:20.763 So I have received several questions again on how 01:08:20.763 --> 01:08:23.566 to get your training certificate. 01:08:23.566 --> 01:08:28.471 So again, at the end of this webinar, 01:08:28.471 --> 01:08:31.740 you will receive a questionnaire within the 01:08:31.740 --> 01:08:34.477 next 24 hours, you'll get a questionnaire, 01:08:34.477 --> 01:08:36.946 and just customer satisfaction to give us 01:08:36.946 --> 01:08:39.849 an opportunity to improve the service that we're providing 01:08:39.849 --> 01:08:41.116 to you. 01:08:41.116 --> 01:08:43.385 Once you complete that survey, 01:08:43.385 --> 01:08:48.557 then you will get a copy of your certificate. 01:08:48.557 --> 01:08:49.258 Okay? 01:08:49.258 --> 01:08:50.192 >> Barbara Weaver: [affirmative] 01:08:50.192 --> 01:08:51.393 >> Teresa Lewis: All right. 01:08:51.393 --> 01:08:56.332 So, any other questions? 01:08:56.332 --> 01:08:58.033 >> Barbara Weaver: That was way too easy. 01:08:58.033 --> 01:08:59.435 >> Teresa Lewis: [laughs] That means you did a great 01:08:59.435 --> 01:09:00.102 job. 01:09:00.102 --> 01:09:01.904 >> Barbara Weaver: Oh, I hope so [laughs]. 01:09:01.904 --> 01:09:03.205 >> Teresa Lewis: All right, well thank you everybody, 01:09:03.205 --> 01:09:05.975 and if you have additional questions, please go, 01:09:05.975 --> 01:09:09.879 please email us at sbmail@hhs.gov. 01:09:09.879 --> 01:09:11.046 Thank you. 01:09:11.046 --> 01:09:12.515 >> Barbara Weaver: Thanks.