Frequently Asked Questions (FAQs)

What is the FAC-C Modernization effort?

OFPP’s FAC-C Modernization fosters a culture of lifelong learning for acquisition professionals. The FAC-C Modernization memo, dated January 19, 2023 updated the training and certification requirements for civilian contracting professionals and provided additional professional development opportunities through the introduction of credentials. The memo updated the certification program to a single-level certification FAC-C (Professional) that included a new curriculum, an updated competency model, and a professional certification exam. FAI developed three informational videos - one for the acquisition workforce, one for supervisors, and one covering some Frequently Asked Questions. 

What are the requirements for FAC-C (Professional)?

• Training: You will need to complete four core training courses – CON 1100 (Contract Foundational Skills), CON 1200V (Contract Pre-Award), CON 1300V (Contract Award) and CON 1400V (Contract Post-Award).
• Experience: You will need to meet the minimum requirement of twelve months full-time experience applying a representative sample of the technical contracting common competencies.
• Professional Exam: You will need to receive a passing score on the Contracting Professional certification exam. The professional contracting exam is a closed book, 150-question proctored exam on contracting competencies. An optional  exam prep course is available to assist student preparation for the exam - CON 3910. Work closely with your supervisor, who will help you secure on-the-job training and experiential opportunities during your first year.

If I complete the training classes, can I request a legacy FAC-C certification after Sept. 30, 2023?

No, per the OFPP policy memo, the last day to request a FAC-C legacy was September 30, 2023.

Did the competency model change?

Yes - a new competency model took effect on February 1, 2023.  The new model is relevant and applicable across DoD, Federal Civilian agencies and industry.  The new competency model aligns and simplifies the previous model and details both buyer and seller tasks, and includes an industry perspective.

Are there any educational requirements for the FAC-C (Professional)?

There is no separate education requirement for certification, but OPM’s 1102 Hiring Qualifications standards remain in effect.

What about continuous learning point (CLP) requirements for the FAC-C (Professional)?

The continuous learning point requirement remains at 80 hours until April 30, 2024. Effective May 1, 2024 (the start of the next common CL period) the continuous learning points required to maintain the FAC-C (Professional) certification will increase to 100 hours for every two year common period.

What is a credential?

A credential is designed to document your knowledge, skills, and abilities to perform a specific function, skill, or set of tasks. Credentials provide the knowledge and associated skills to perform job-centric, niche, and/or emerging functions in the acquisition environment. Credentials do not replace certifications or certification-related requirements. Instead, a credential is a curated learning package focused on a specific knowledge or skill area and includes multiple learning assets totaling 20 - 80 training hours. Credentials will provide just-in-time, on-demand training to acquisition workforce members in support of the lifelong learning model. For more information, review FAI’s credential page.

Do credentials have continuous learning requirements?

No, credentials do not have continuous learning requirements. In fact, earning a credential is one of many ways to earn continuous learning points towards your certification requirements.

How do I earn a credential?

To earn a credential, acquisition workforce members need to complete the predetermined requirements for the specific credential, which may include a combination of one or more training courses along with other learning assets such as videos, games, simulations, and/or a capstone assessment. Credentials are earned through FAI CSOD. For more details on credentials, see FAI’s credential page.

I have a DoD Contracting DAWIA certification in contracting. How can I become FAC-C certified?

Contact your agency Acquisition Career Manager (ACM) or your small agency representative (SAR) for specific directions on applying for a FAC-C (Professional) using your DAWIA certification. At a minimum when you apply for your FAC-C (Professional), you will need to provide proof of your continuous learning points.

A DAWIA certification in contracting is equivalent to a FAC-C (Professional), provided the continuous learning criteria for FAC-C (Professional) has been met. Requirements for continuous learning can be found on the Continuous Learning page.

I currently work for DoD. How can I obtain FAC-C (Professional)?

FAC-C (Professional) is limited to individuals who work for federal civilian agencies.

Can federal contractor employees earn Federal Acquisition Certifications?

No. Federal Acquisition Certification (FAC) programs are only intended for federal government employees.

When a person transfers to a new agency, must their warrant be accepted also?

Contracting warrants, or Certificates of Appointment, are position specific. Warrants are granted to acquisition workforce members because of the position they hold at the time the warrant is granted. When a workforce member moves from position to position within an agency, the warrant does not necessarily move with them. The same is true when a workforce member moves from agency to agency. The warrant does not move with them.

Exam Structure and Content

What is the passing score and the pass rate?

Candidates must score 70% or higher to pass the CON 3990V Contracting Certification Exam. Approximately 30% of candidates do not pass on their first attempt. Candidates are granted up to four exam attempts. 

How do students typically perform on the exam?

As of late fiscal year 2024, 75% of examinees pass the exam on their first attempt, with an average score of 75%. Data suggests that candidates taking the exam at a Pearson-VUE test center perform about 4% better than those taking it virtually.

How many questions are on the exam?

The exam consists of 150 multiple-choice questions, randomly selected from a comprehensive question bank. FAI and DAU periodically review the performance of exam items to ensure accuracy and fairness.

What material is covered in the exam, and what is being tested? 

The exam tests candidates on the Contracting Common Technical Competencies as outlined in the Contracting Competency Model. Most questions are derived from the FAR, with minimal references to the DFARS. Candidates should be familiar with FAR Parts 1, 2, 3, 4, 5, 6, 7, 8, 10, 12, 13, 15, 16, 19, 31, 33, 42, 44, 46, and 49.

The table below depicts the distribution of questions in the exam per competency:

Exam Logistics

How do I register for the CON 399V Contracting Certification Exam?

To register for the FAC-C (Professional) Certification Exam, log in to the FAI CSOD platform and navigate to your transcript. Select the "Manage" button next to the FAC-C (Professional) Certification. Expand the "New Certification Requirements" section, then the "CON 3990-Exam" section, followed by the "CON 3990V Contracting Certification Exam Authorization Request" section. In the "options" column, click "request" to begin the exam registration process. Carefully complete and submit the required form to finalize your registration. After submission, the CON 3990V course will be assigned to you in FAI CSOD within 24 hours, and you will receive a welcome email from Pearson VUE within 48 hours. 

Once you request the exam you will have 90 days to complete the exam. If you encounter any difficulties during the registration process, contact DAU Help Desk for assistance.

Is the CON 3990V Contracting Certification Exam open or closed-book?

The exam is closed-book. Candidates are not allowed to reference any materials during the exam, including notes, books, or electronic devices. This ensures that candidates demonstrate a comprehensive understanding of the subject matter.

When does a candidate become eligible to take the exam? 

Candidates are eligible once they have completed the required training courses (CON 1100V, CON 1200V, CON 1300V, and CON 1400V). After requesting the exam in FAI CSOD, they will receive a welcome email from Pearson VUE with instructions on scheduling the exam in 48 hours.

Where can someone take the exam?

The exam is administered by Pearson VUE, either at a physical test center or virtually using the OnVUE software. Candidates opting for the virtual option must download the OnVUE software and conduct a system check before the exam.

What identification is required for the exam?

Proper identification is required at the time of the exam, and the name on the ID must match the name in the testing system. If the Authorization to Test email contains a different name than what is listed on a government-issued ID, candidates should Contact the DAU Help Desk with documentation to update their profile before scheduling the exam. For further details, refer to the Pearson VUE ID Policy.

Are there any advantages to taking the exam in-person at a Pearson VUE test center versus virtually?

Yes, historical data shows a ~5% higher pass rate for in-person exams. Factors such as IT issues, increased test anxiety, and environment-related interruptions in the virtual setting may contribute to this difference. It is strongly recommended that candidates take the exam in person unless circumstances dictate otherwise.

How much time is allotted to take the exam?

Candidates are given three hours to complete the exam, including time for the exam introduction, tutorial, and any pre-submission review. Breaks are allowed only for in-person exams; no breaks are permitted for virtual exams.

Virtual Testing 

What should I do to prepare for virtual testing?

Before exam day, run a system test, especially if you're using a government-issued computer, as it might block the OnVUE software. You may need to use a personal computer instead. Choose a private, quiet, and well-lit space free from interruptions, windows, and test prep materials. You will also need to take four photos of your test space for security purposes. More information about OnVUE proctoring and IT requirements can be found at Pearson VUE’s website.

What should I expect during the virtual exam?

You will be monitored at all times via audio and video to maintain security. A proctor can intervene if they notice anything suspicious, and audio/video recordings may occur. You must remain in your testing space, in view of the webcam for the entire exam. No breaks are allowed, and no one else can enter the space during the test. Do not read questions aloud, as this could lead to a warning. It is also strongly encouraged to review the online testing page on the Pearson VUE website for more information.

Exam Retakes and Study Resources

How many times can someone take the exam?

Candidates are allowed four attempts, with at least 30 days between attempts. If a candidate does not cancel within 48 hours of their scheduled exam or fails to show up, they will forfeit that attempt.

What happens if a candidate fails the exam?

Candidates who fail receive a detailed diagnostic report highlighting areas for improvement. FAI recommends that candidates take the FCN 3920 virtual course after failing the first attempt. Candidates can attempt the exam up to four times, with a required 30-day gap between attempts. Take time to study and review before scheduling another attempt.

Can candidates get a copy of the questions they missed?

No, exam questions and answers cannot be provided to candidates. However, candidates receive a diagnostic report that breaks down their performance by competency area, which can help guide further study.

Are there study materials available for the Contracting Certification Exam?

Yes, several resources are available:

• CON 3910 Contracting Certification Exam Prep Course (self-paced)
• FCN 3920 Contracting Certification Prep Course (five-day virtual instructor-led)
• FCN 3930 Contracting Exam Study Challenge (one-hour interactive event)
• “A FAR Better View” resource, which covers FAR Parts and their titles
• GCON 002 saFARi Challenge resource to build confidence and deepen your understanding of the contracting lifecycle

Are practice assessments similar to the actual exam?

Practice assessments provide an idea of the kinds of questions you may encounter, but they are not the actual exam questions. Use them to identify areas where you need further study rather than attempting to memorize questions.

What happens if a candidate fails the fourth attempt?

Upon the fourth unsuccessful attempt, candidates must review their exam feedback and CON 3910 and FCN 3920 materials. All remedial steps taken by the candidate must be validated and endorsed by their agency before attempting the exam again one-year after their first attempt and at least 30 days after their last attempt. Once the candidate receives their agency’s endorsement they must submit a ticket to the DAU Help Desk requesting an additional attempt.

Fees, Locations, and Accommodations

Is there a fee for taking the exam?

No, all exam fees are covered by the Federal Acquisition Institute. However, if a candidate fails to cancel within 48 hours of the exam or is a “no-show,” the government will be charged for the exam, and the candidate will lose one attempt.

Where are the in-person test centers located?

In-person test centers can be located using the Pearson VUE scheduling tool, which defaults to centers near the candidate’s location based on their FAI CSOD profile zip code. You can also search for testing centers on PearsonVUE.com. 

What if there's no test centers are nearby?

If no test centers are within commuting distance, candidates can take the exam virtually using OnVUE or work with their supervisor to secure a travel authorization.

What if a candidate needs to cancel or reschedule an exam?

Candidates can cancel or reschedule their exam as long as they do so at least 48 hours before the scheduled appointment.

What should a candidate do if they require a disability accommodation?

Candidates requiring a testing accommodation for the Contracting Certification Exam should first email FAIRegistrar@FAI.gov requesting access to the testing accommodation form. Candidates will be provided  a link and instructions on how to access the Testing Accommodation Request Form in FAI CSOD. After completing and submitting the form, candidates will receive an email from ces.mail@csod.com notifying you of your request's status - which may be approved, returned for additional information, or denied. If approved, testing accommodations are good for 1-year. A candidate’s Pearson VUE profile will be updated within 24 hours, allowing them to schedule your exam. Common accommodations include extra time, breaks, a separate room, or a reader. Some comfort aids are pre-approved and do not require authorization. These aids will be allowed in the test room upon visual inspection by testing staff.

Other Questions

Can someone avoid taking the required certification courses if they pass the exam?

No, passing the exam does not exempt candidates from completing the required courses (CON 1100V, 1200V, 1300V, and 1400V). Both the courses and the exam are separate requirements for certification.

Can the exam requirement be fulfilled without taking the exam?

No, candidates must take and pass the CON 3990V exam. Fulfillment is not an option for this requirement.

Is there reciprocity with DoD organizations if someone passes the exam?

Yes, there is reciprocity between DoD Contracting organizations and civilian agencies. Employees should contact their acquisition career manager or small agency representative for more information.

Where can someone submit questions, concerns, or feedback?

Questions, concerns, or feedback can be submitted to the DAU help desk or through the Pearson VUE customer service link.

How do I know if I’m subject to the Federal Acquisition Certification in Program and Project Managers (FAC-P/PM)? 

Check with your Acquisition Career Manager (ACM) or small agency Representative (SAR).

How do I find my ACM/SAR? 

Go to the ACM/SAR directory on this website.

To whom does the FAC-P/PM Certification apply? 

The FAC-P/PM applies to all Federal employees of executive branch agencies EXCEPT those covered under 10 USC, such as the Department of Defense who are assigned as a program and/or project manager with an agency determined level of certification. Private industry or contractors are not eligible for FAC-P/PM certification.

What is required for FAC-P/PM Certification? 

You can satisfy the competency requirements through successful completion of certification training, completion of comparable education or certification programs, or demonstration of or evidence provided of the required knowledge, skills, and abilities. Additional guidance can be found on this website under the Certification tab/ FAC-P/PM, or through your agency acquisition career manager, or small agency representative (SAR).

Where do I find courses to begin the certification process?

Acquisition workforce members should register through FAI CSOD and consult their agency acquisition career manager (ACM) or small agency representative (SAR).

Can we use bureau/agency developed courses in lieu of vendor courses or do they need to be approved by FAI first?

Yes, if your agency ACM/SAR has determined a course meets training requirements, it can be used to satisfy that coursework area. 

Is FAC-P/PM certification sufficient for a project manager in Information Technology (IT)?

The FAC-P/PM certification policy provides a core-plus specialty certification for P/PMs involved in managing IT projects and programs. There are not ascending levels of certification for this specialty certification, however, to receive the FAC-P/PM/IT specialty certification, the workforce member must first be certified at FAC-P/PM mid-level, have at least two years experience managing IT projects, and meet the performance outcomes in the IT PM competency model.

I have considerable experience in project management. Must I start the certification process at the Entry level? 

Achieving each certification level in progression from entry- through senior-level is not required; however, P/PMs may only be certified at a certain level after they achieve all competencies for that certification level. In addition, lower level competencies needed to perform at the level being certified must be demonstrated to the satisfaction of the certifying agency. Contact your acquisition career manager (ACM) or small agency representative (SAR) for certification guidance.

I am being considered for assignment to a “major acquisition/investment.” Must I have my P/PM certification to be given this assignment?

The policy that established FAC-P/PM states that project and program managers must be senior-level certified for such assignments. However, this certification must be attained within one year of such an assignment – not before you are initially assigned.

What happens if I am not able to attain senior-level certification within a year of such an assignment?

The agency’s Chief Acquisition Officer (CAO), or his/her designee, may extend in writing, on a case-by-case basis, the date upon which a P/PM must be certified by an additional 12 months, if it is in the best interest of the agency. Written justification shall be provided that includes the reason for and conditions of the extension, and the agency’s Acquisition Career Manager (ACM), small agency representative (SAR), or designee shall maintain all supporting documentation. Per Dec. 16, 2013, Memo on Revisions to the Federal Acquisition Certification in Program and Project Managers (FAC-P/PM) from OFPP.

I’ve been tasked as a new Program Manager and am not certified. Now what?

Agencies assign personnel to be program and/or project managers and determine the appropriate level of certification they should hold. This is a decision involving the level of risk, complexity, cost and impact of the program to the agency mission. Unless an extension is granted, new program/project managers who are not certified have twelve months from the date of assignment to the project/program to achieve certification. Per Dec. 16, 2013, Memo on Revisions to the Federal Acquisition Certification in Program and Project Managers (FAC-P/PM) from OFPP.

Should certification packages be sent to FAI?

Certification packages are approved at the agency level. Acquisition Workforce members should always contact their agency’s acquisition career manager (ACM) or small agency representative (SAR) with questions concerning certification, continuous learning, and other questions. FAI does not process or approve certification packages or continuous learning.

When applicants submit a certification or fulfillment package is there a required form that must be completed? 

The agency provides the application process and template. Contact your acquisition career manager (ACM) or small agency representative (SAR) for certification guidance. 

Why must I meet the FAC-P/PM continuous learning requirements?

FAC-P/PM describes core, minimum competencies that are considered essential for successful program and project management. If you are required by your CAO to attain P/PM certification you must not only acquire these competencies and have a certain number of years of experience associated with each of three levels, you must also earn 80 continuous learning points (CLPs) every two years to maintain the currency of your certification. CLPs are required to maintain a current knowledge base, develop critical thinking abilities, have an awareness of innovations and leading-edge technologies to achieve successful acquisition outcomes. Contact your agency ACM or SAR for more information.

What are examples of acceptable skills currency training and continuous learning points?

See the guidelines for continuous learning. These guidelines reflect best-in-practice recommendations for continuous learning. Agencies retain flexibility and supervisors remain responsible for working with program and project managers to identify those activities and opportunities of greatest benefit to the professional development of an individual. The training, professional activities, education and experience that are used to meet the CLP requirements must be job related. 

Who keeps track of my Continuous Learning Points? 

Individuals are responsible for maintaining continuous learning records, and agency ACMs, SARs, or their designees, will monitor the continuous learning requirements to ensure certifications remain active. Continuous Learning progress can be tracked on the Continuous Learning Individual Progress (CLIP) dashboard in the Federal Acquisition Institute (FAI) Cornerstone OnDemand (CSOD) system.  

The Office of Federal Procurement Policy (OFPP) and the Federal Acquisition Institute (FAI) are pleased to announce that we have completed the transition from the Federal Acquisition Institute Training Application System (FAITAS) to the FAI Cornerstone OnDemand (CSOD), a Defense Acquisition University (DAU) instance of CSOD.

We understand that, as we all get more comfortable with the new system, the Acquisition Workforce (AWF) at-large will have questions about FAI CSOD. As with all large-scale system changes, we want to ensure all users are informed and have access to answers and information in these FAQs, which are updated frequently.

FAI has partnered with DAU to provide service and support for FAI CSOD. Use the table below to determine the best resource to contact for your FAI CSOD related questions.

I no longer wish to receive FAI CSOD emails and would like to be removed from the distribution list.

FAI CSOD does not have a function that enables us to delete individuals from the 'all contacts' list. When FAI sends emails to all users, it is usually for a significant update and is therefore delivered infrequently.

How do I update my FAI CSOD user profile data?

Federal users have the ability to update the information in their universal profile in FAI CSOD. Refer to the Employee Task Aid and training videos within the FAI CSOD ‘Help’ tab for step-by-step guidance for how to update your user profile data.

NOTE: A change in the user profile may take up to 4 hours to update in the system and sync with the Okta login service. FAI recommends that you update your profile at the end of the business day. Please close your browser completely and do not log back into FAI CSOD until the next business day (if possible). Keeping your session active or logging back in may overwrite the change you made.

I completed an online training course, but my FAI CSOD transcript is not reflecting a completion status. How do I get this corrected?

If you completed a CSOD online course and your transcript is not showing a completion status, submit a ticket via the ServiceNow Online Portal with a copy of the Completion Certificate or the completion confirmation email that you received after completing the online course and request an update to your training record.

DAU Help Desk (via ServiceNow Online Portal): https://services.dau.edu/psp?id=public_portal 

NOTE: You must provide the Completion Certificate or the completion confirmation email in order for your training record to be updated.

My FAI CSOD transcript is not reflecting the correct training status (e.g., No Show, Withdraw, Fail) for an instructor-led training session. How do I get this corrected?

If your transcript shows an inaccurate training status (no show, withdraw, fail) for an instructor led training session, use the table below to contact the Registrar team of the agency that conducted the training session and request an update to your training status.

I am registered for instructor-led training, but I have not received any information about how to access the training. What should I do? Who should I contact?

If you are registered for instructor-led training (ILT), but you have not received any information about how to access the training, do not wait until the first day of class to contact someone. At least one week before a class begins, you should contact the Registrar team of the agency conducting the training. Use the table below for agency’s Registrar contact information.

Why am I not able to register for DAU training events?

DAU ILT/VILT courses generally aren't open for registration via FAI CSOD, with several exceptions listed here:  https://www.dau.edu/training/specific-courses.

If you are interested in alternatives to particular DAU ILT and vILT sessions, consult your agency ACM.

Find contact information for your agency’s ACM on the FAI.gov ACM/SAR Page

DAU Online Training (OLT) is available to all students.

Who can I contact if I have questions about certifications or warrants?

Contact your agency’s Acquisition Career Manager (ACM) or small agency representative (SAR) for questions related to certifications or warrants. ACMs and SARs can provide targeted information in the following areas:

• Agency-specific Acquisition Training, Certification, Warrants, and Continuous Learning (CL) Requirements
• Agency-specific Acquisition Policies and Procedures
• Career Development
• Training and Development Opportunities

Find contact information for your agency’s ACM or SAR on the FAI.gov ACM/SAR Page

How do I create a user account in order to access FAI CSOD?

Federal government users, contractors, and foreign nationals must submit a System Authorization Access Request (SAAR) form to obtain an FAI CSOD user account. The FAI SAAR is available online at https://saar.dau.edu/. Refer to the SAAR job aid for guidance on how to complete the SAAR form:

• Non-DoD Federal Agency Users, refer to page 13.
• Foreign National Users with a DAUID, refer to page 13.
• Foreign National Users without a DAUID, refer to page 23.

All users should submit requests for log-in assistance, password resets, and other issues or questions related to your FAI CSOD access via the ServiceNow Online Portal.

DAU Help Desk (via ServiceNow Online Portal): https://services.dau.edu/psp?id=public_portal 

You can also watch these video tutorials that will further explain FAI CSOD access.

How do I access FAI CSOD from the DAU dashboard in Identity Management after activating my account?

You have reached the DAU dashboard because you logged in from this URL  id.dau.edu. To access FAI CSOD from this URL click on the Virtual Campus button as shown in the screenshot below. To access FAI CSOD directly by going to  dau.csod.com

What browser should I use to access FAI CSOD?

You need to use one of the following browsers to access FAI CSOD:

• Microsoft Edge for Windows 10 (Microsoft Edge Chromium)
• Apple Safari
• Mozilla Firefox
• Google Chrome

Note: Internet Explorer (IE) is NOT supported by FAI CSOD.

Am I able to use my Personal Identity Verification (PIV) card to login? 

No, currently, login to FAI CSOD is with your work email and a password provided by DAU. FAI plans to have PIV authentication capability, but this is not available at this time.

I need permissions and access within FAI CSOD to perform tasks that are above the standard employee and/or supervisor/manager roles. How can I get assigned to an elevated system role (i.e., role other than the standard employee and supervisor/manager roles)?

FAI CSOD role changes must be coordinated through the agency ACM or SAR. Contact your agency’s Acquisition Career Manager (ACM) or small agency representative (SAR) for assistance.

Find contact information for your agency’s ACM/SAR on the FAI.gov ACM/SAR Directory.

Are there any training, resources, or guidance available to help me learn and navigate FAI CSOD?

Yes. The following training materials are available from the 'Help' tab within FAI CSOD  to help you learn and navigate FAI CSOD:

1. Training Videos - These short (30-second to 3-minute) videos will provide answers to many of your FAI CSOD questions on topics that include: Updating User Records, Registering for Certification, Submitting Education and Experience Requirements, Registering for Instructor-led Training, Requesting Equivalencies and Fulfillments, and more.

Is there help desk support available?

Yes. Submit requests to the DAU Help Desk via the ServiceNow Online Portal for assistance with the following types of issues:

• FAI CSOD system questions and issues
• FAI CSOD system errors and troubleshooting
• Password issues and resets

DAU Help Desk (via ServiceNow Online Portal): https://services.dau.edu/psp?id=public_portal 

Does it matter if I register for a training session offered by an agency other than my own?

We have an agreement among agencies that instructor-led training sessions are the same from one agency to the next (e.g., FCR 201, CON 1100V, FPM 121, etc.). They all address the same competencies and job requirements. The difference might be that some agencies prioritize their own employees before allowing others to get a seat, they charge a fee to employees of other agencies, or they conduct the training over different periods of time.

For example, FCR 201 consists of 40 hours of training. Training sessions might be conducted 8 hours per day over 5 days, 5 hours per day over 8 days, or 4 hours per day over 10 days.

Always consult your agency’s ACM for training requirements particular to your agency.

Find contact information for your agency’s ACM on the FAI.gov ACM Page.

Am I able to print copies of course completion certificates and acquisition certifications?

Yes. CSOD supports printing course completion certificates and certifications from your transcript. 

How do I request an FAI Official Transcript?

Submit your request for an FAI Official Transcript to the DAU Help Desk via the ServiceNow Online Portal.

DAU Help Desk (via ServiceNow Online Portal): https://services.dau.edu/psp?id=public_portal 

Is CSOD 508 compliant? Is CSOD content 508 compliant? 

CSOD is 508 compliant. The user pages of the Cornerstone system are generally compliant with Section 508 of the Rehabilitation Act of 1973, depending on the features used and the way the client has configured its portal. The Cornerstone system is compliant with Web Content Accessibility Guidelines (WCAG) 2.0 Level AA. This ensures that all user features are accessible to people with disabilities. Cornerstone maintains support for the latest version of JAWS screen reading software.

Individual content providers must verify 508 compliance for their course content prior to upload.

The Defense Acquisition University (DAU) hosts a large amount of online acquisition training available to all Federal employees through  FAI CSOD.

To view a listing of current DAU online course offerings, please visit the  DAU iCatalog.

Further help about DAU’s training services is available at  https://www.dau.edu/help-center.

If I earn another certification during the common Continuous Learning (CL) period, will my CL window be different?

No, the new certification earned will have the same CL period as your initial certification.

Will I be able to upload external CLP requests?

Yes, you will be able to submit an External Continuous Learning Activity request via the  FAI CSOD home page. There will be training guides and videos to guide you through the process.

Will my completed CLPs count towards all of my certifications?

Yes, your completed CLPs will count toward all FAC certifications that are in a certified status.

Will my data and previous CLP period display on the CLIP dashboard?

No, your previous CLP period will not display on the dashboard, but any training that was completed via the FAI/DAU course catalog will display on your transcript.

How will I know that I have met my CLP requirements?

Your CLIP dashboard will reflect your status as completed.

Will the system display which CLP activities count for CLPs on my dashboard?

Yes, you can use the “view details” bar on the CLIP dashboard to see a list of all the Continuous Learning activities that you have completed to date.

Where do I go to see my CLIP Dashboard?

Log in to FAI CSOD. Look for the CLIP dashboard icon. If you need to establish an FAI CSOD account, click here for log-in assistance.

How many Continuous Learning Points (CLPs) do I need?

To maintain your FAC-C or FAC-P/PM, you must earn eighty (80) CLPs every two years. To maintain your FAC-COR Level II and III, you must earn forty (40) CLPs every two years (with the exception of Level I CORs, who only require 8 CLPs every two years). This is outlined in the Federal Acquisition Certification guidance for each specialty. Be sure to check with your Agency for additional continuous learning requirements that may be needed.

What are examples of acceptable training and activities that would allow me to earn continuous learning points? How much credit can I receive for the different types of training and activities?

Continuous learning opportunities should be used to obtain training in core competencies, maintain critical acquisition skills and obtain agency specific training. Review Continuous Learning FAI.gov. If you have a specific question about a course or activity, please see your agency ACM or SAR.

What will happen if I don't meet the required number of training hours every two years?

Contracting Officers (COs) may have their warrants suspended or revoked until the CLP requirement is met. CORs may have their appointment suspended or rescinded until their CLP requirement is met. Program/Project Managers may be removed from the program or project.

What’s the difference between online training (OLT) and virtual instructor-led training (vILT) and why should I care?

These names and phrases are for different flavors of online training. It’s important to familiarize yourself with them so you can better understand how to find and register for the training you seek.

Online Training (OLT) – online training is made up of self-paced, online material (e.g., videos, documents, slides, etc.) available “on demand” 24/7. Students have unlimited attempts to earn 80% or higher on each post assessment within the curriculum to pass the OLT. Students can bypass the course material and proceed directly to the post assessment, but can not jump around on the post assessment exams. Exams must be passed in sequential order.

Virtual Instructor-Led Training (vILT) – vILT classes are essentially classroom training delivered online. They are not “on demand” classes you complete at your pace. They are synchronous which means there are specific times when the instructor and students meet at the same time in structured online settings.

FCN, FCR, FPM, FAC, etc. What do all of these letters mean? 

These are course identification prefixes that federal civilian agencies have agreed to use to make finding the type of training they offer and students seek consistent and easier. Review the table below to get a better understanding of the prefixes used by federal civilian agencies. The Defense Acquisition University uses a slightly different set of IDs for their training courses and continuous learning modules.

What are FAI’s policies about their training, attendance policies, wait lists, no shows, etc.?

FAI’s Student Training Guidebook contains all of the policies for participating in FAI-provided training.

Can anyone register for training through FAI?

Only federal employees can register for training through FAI because FAI training is funded by the Acquisition Workforce Training Fund. Some training resources, like our Acquisition Seminars, Knowledge Nuggets, and Podcasts are available through our Media Library, but the bulk of our assets are only available to federal employees through FAI CSOD.

How much does training through FAI cost?

FAI training is free. There is no tuition cost to students or their agencies. FAI training is funded by the Acquisition Workforce Training Fund.

Can the Acquisition Workforce Training Fund (AWTF) be used to pay for contractor training?

No. The AWTF’s statutory purpose is to support the federal acquisition workforce.

The federal acquisition workforce is defined in the implementing statute 41 U.S.C. § 1703. Section 1703(a) states “for purposes of this section , the acquisition workforce of an agency consists of all employees serving in acquisition positions…” The AWTF is authorized in 41 U.S.C. § 1703(i). Subsection (i)(1) states “the purposes of this subsection are to ensure that the Federal acquisition workforce…” This Subsection authorizing the AWTF specifically uses the term Federal acquisition workforce which, as earlier defined, are employees of an agency, not contractors. Therefore, the AWTF cannot be used to pay for training contractors.

When did LinkedIn Learning become available in FAI CSOD?

LinkedIn Learning became available on Jan. 16, 2024.

My agency does not offer LinkedIn Learning. How will the members of my agency who have an FAI CSOD account complete LinkedIn Learning courses?

FAI purchased LinkedIn Learning licenses for federal workforce members in FAI CSOD. If your agency does not have LinkedIn Learning, they can use these licenses.

How do my workforce members get access to LinkedIn Learning in FAI CSOD?

They already have access! They simply need to click on a LinkedIn Learning course to activate their account.

If my agency purchased LinkedIn Learning for our workforce, should they use FAI licenses?

We encourage workforce members who have an agency LinkedIn Learning license to use that license.

If my agency purchased LinkedIn Learning for our workforce, will the training courses they complete in the agency LinkedIn Learning automatically transfer to their FAI CSOD profile?

No, these are two different LinkedIn Learning accounts. It is not possible to link the accounts at this time. However, users can submit an external continuous learning activity request to have the training they completed in their agency LinkedIn Learning account be added to their FAI CSOD Transcript.

How many CLPs are granted for LinkedIn Learning courses completed?

CLPs are granted for LinkedIn Learning courses that meet the requirements for CLPs. Some micro learning assets (less than 30 minutes) and/or learning assets that don’t have an assessment have a zero CLP value.

How can I tell what courses in FAI CSOD are LinkedIn Learning courses?

The provider for the course will say “LinkedIn Learning.” LinkedIn Learning courses also appear as an “Online Class."